Raul Velasco

Tommy's Original

City of Industry

11.2024 - Current

Maintained meticulous food inventory records, ensuring accurate stock levels and minimizing waste. This involved not only physical counts, but also detailed written documentation to track stock rotation, usage, and discrepancies, leading to improved efficiency and reduced potential losses.
Effectively led and coordinated team operations as Crew Leader, ensuring efficient workflow and task completion. Demonstrated strong leadership skills by providing guidance, training, and motivation to team members, contributing to a positive and productive work environment.
Successfully de-escalated and resolved customer disputes related to incorrect orders, exhibiting exceptional problem-solving and communication skills. Maintained a calm and professional demeanor, ensuring customer satisfaction while adhering to company policies and procedures.

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