Raul Garcia
Tustin
Summary
Service-oriented individual who is successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in electrical generation equipment repair and maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Army veteran with Honorable discharge.
Overview
7
7
years of professional experience
Work History
Field Technician 2
Charter Spectrum
03.2022 - 12.2023
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
Correctional Officer 2
NCDPS
03.2021 - 03.2022
- Made rounds at specified intervals and conducted head counts and roll calls.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Searched building and grounds, living quarters and work areas for contraband.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Power Generator Mechanic
US Army
08.2017 - 02.2021
- Inspected and tested equipment to locate worn and damaged parts.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Managed efficient, safe and compliant disposal of waste materials from plant operations.
- Identified and resolved abnormalities with power production equipment and processes.
Hardlines Team Member
Target
02.2017 - 08.2017
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Assisted customers with locating and choosing merchandise in any store department.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Front End Cashier
KFC
09.2016 - 02.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Greeted customers and responded to requests for information.
- Maintained organized and orderly front end and removed carts, baskets and debris.
Education
High School Diploma -
Tustin High School
Tustin, CA06.2016
Skills
- Conflict resolution skills
- Testing procedures
- Inventory coordination
- Safety awareness
- Basic math
- Excellent work ethic
- Organization
- Customer service
- Responsible
- Self-motivated professional
- Verbal and written communication
- Relationship-Building
- Critical thinking
- Teambuilding
- Good telephone etiquette
Timeline
Field Technician 2
Charter Spectrum
03.2022 - 12.2023
Correctional Officer 2
NCDPS
03.2021 - 03.2022
Power Generator Mechanic
US Army
08.2017 - 02.2021
Hardlines Team Member
Target
02.2017 - 08.2017
Front End Cashier
KFC
09.2016 - 02.2017
High School Diploma -
Tustin High School
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