Raul Estrada
Winnetka
Summary
Dedicated professional with a strong foundation in mental health and client relations, committed to making a positive impact in every role. Proven expertise in data collection and entry, complemented by exceptional customer service skills. Passionate about using service knowledge and experience to foster growth and well-being in diverse environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Resident Services Coordinator
Abode Communities
08.2022 - Current
- Company Overview: Working to advance housing and social equity by creating service-enhanced affordable housing to underserved communities.
- Assists in developing programming that addresses self-sufficiency
- Assesses and coordinates referrals and resources - recommending solutions to resolve resident issues impacting resident’s personal life, health and well-being, and refers them to suitable community services
- Implements resident housing contracts into data base
- Provides crisis intervention to residents, as needed.
- Fosters a positive, active and collaborative relationship with residents, local government, non-profit agencies, social service providers, hospitals, healthcare organizations, colleges/universities and representatives of the greater community
Behavioral Therapist
Working With Autism
08.2018 - 08.2022
- Company Overview: A reputable clinic, providing a variety of services to families who have children diagnosed with Autism.
- Work closely one on one with children diagnosed with Autism.
- Manage multiple clients daily with a variety of tools to assist in their learning
- Collaborate with a multidisciplinary team of professionals: teachers, counselors, and case supervisors in a school setting.
- Track, monitor, and record data of clients’ behaviors to better accommodate their needs.
Teen Coordinator
Boys and Girls Club
10.2014 - 08.2018
- Company Overview: A clubhouse where the aim was to inspire and enable all youth, to realize their full potential as productive, responsible, and caring members of the community.
- Responsible for direct service to the club members, coaching staff, and parents.
- Developing teen-specific programs as well as being the facilitator.
- Behavior and club management of all coaches, members, and volunteers.
- Scheduling of activities, lesson plans and teen coaching staff
- Accountable for all paperwork, including but not limited to, waivers, policy forms, personal member information
Teacher’s Assistant
LAUSD
08.2010 - 06.2017
- Company Overview: Work under a teacher’s supervision to give students additional attention and instruction.
- Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups.
- Enforce school and class rules to help teach students proper behavior.
- Help teachers prepare for lessons by getting materials ready or setting up equipment, such as computers.
- Responsible for organizing and filing of paperwork.
- Help supervise students in class, between classes, during lunch and recess, and on field trips.
Education
B.A. - Psychology
California State University Northridge
12.2016
A.A. - Psychology
Pierce College Community College
06.2014
Skills
- Bilingual (Spanish and English)
- Attention to detail
- Adaptability and flexibility
- Time management
- Strong communication skills
- Proficient in Microsoft, Excel, Outlook, Power Point
- Customer relations & deescalation skills
- Contract implementation
Certification
Mental Health First Aid certified, Mandated Reporter certified.
Timeline
Resident Services Coordinator
Abode Communities
08.2022 - Current
Behavioral Therapist
Working With Autism
08.2018 - 08.2022
Teen Coordinator
Boys and Girls Club
10.2014 - 08.2018
Teacher’s Assistant
LAUSD
08.2010 - 06.2017
A.A. - Psychology
Pierce College Community College
B.A. - Psychology
California State University Northridge