Raul Arroyo
Newark
Summary
Results-driven Asset Protection Agent with solid background in loss prevention and risk management. Experienced in developing and implementing security policies, conducting investigations, and ensuring compliance with regulations. Demonstrates strong analytical skills, integrity, and ability to work effectively under pressure. Significant impact made in previous roles by reducing asset losses and improving overall company security posture.
Skilled in developing and implementing effective loss prevention strategies within retail environments. Possess comprehensive knowledge of surveillance techniques and security systems, coupled with strong analytical skills to identify vulnerabilities and reduce shrinkage. Have successfully led teams in conducting thorough investigations, ensuring compliance with policies, and significantly mitigating theft-related losses in previous roles. Demonstrated ability to work collaboratively with store management to create safer shopping experiences while maintaining operational efficiency.
Overview
4
4
years of professional experience
2018
2018
years of post-secondary education
Work History
Asset Protection Agent
Nordstrom
San Jose
12.2023 - 07.2025
- Monitored surveillance systems for suspicious activity and potential theft.
- Conducted regular audits of inventory and assets to ensure compliance.
- Collaborated with law enforcement to report incidents and gather evidence.
- Produced well-written reports detailing shoplifting and attempted theft.
- Responded quickly to emergency situations such as fire alarms or medical emergencies.
- Monitored access control systems, CCTV cameras and alarm systems to ensure the safety of assets.
- Conducted surveillance of customers, employees and vendors to identify potential security risks or criminal activity.
- Advised store management on best practices for asset protection strategies.
- Enforced company policies as needed including those related to shoplifting prevention measures.
- Analyzed sales data trends to uncover areas where additional security measures may be necessary.
- Maintained high levels of alertness throughout shifts.
Asset Protection Detective
Macy's
Newark
07.2022 - 11.2023
- Monitored store activities to prevent theft and ensure safety.
- Conducted investigations into suspected shoplifting incidents.
- Collaborated with law enforcement on theft-related cases.
- Monitored store surveillance footage to detect suspicious activity and potential theft.
- Analyzed data from investigations to identify trends in criminal activities.
- Provided security for high-value merchandise by patrolling areas on foot or using CCTV systems.
- Collaborated with law enforcement personnel to ensure proper handling of criminal cases.
Asset Protection Associate
Walmart
Newark
02.2021 - 05.2022
- Monitored store premises for suspicious activities and potential theft incidents.
- Assisted in maintaining security equipment to ensure optimal functionality.
- Enforced access controls and security protocols for employees and visitors.
- Collaborated with team members to develop loss prevention strategies.
- Documented incidents and prepared reports for further investigation by management.
Education
Newark Memorial High School
Newark, CASkills
- Surveillance monitoring
- Inventory auditing
- Incident reporting
- Access control enforcement
- CCTV monitoring
- Internal theft prevention
- Report writing skills
- CCTV tracking
- Multitasking Abilities
Timeline
Asset Protection Agent
Nordstrom
12.2023 - 07.2025
Asset Protection Detective
Macy's
07.2022 - 11.2023
Asset Protection Associate
Walmart
02.2021 - 05.2022
Newark Memorial High School