Raul Abadia
San Diego
Summary
Housekeeping Supervisor with proven ability to lead diverse teams and enhance collaboration. Bilingual with exceptional attention to detail, ensuring high standards of cleanliness and service. Experienced in training staff and implementing efficient housekeeping protocols to improve operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Department of Veterans Affairs
02.2024 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
Housekeeping Lead
Department of Veterans Affairs
03.2020 - Current
- Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
- Implemented inventory control systems for supplies and equipment, minimizing waste and ensuring availability when needed.
- Maintained proper documentation of completed tasks, providing a clear record of activities performed during each shift.
- Streamlined housekeeping processes for increased efficiency, reducing staff workload and optimizing resources.
- Managed team productivity and workflow to exceed quality standards.
- Communicated repair needs to maintenance staff.
- Housekeeping Aid Pay Plan – Grade Step: WL – 3566-02-03
- 40 Hours per week
Housekeeping Aid
VA Healthcare System
04.2018 - 08.2018
- Supervisor: Andre Bone
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Housekeeping Aid Pay Plan – Grade Step: WG – 3566-02-01
- 40 Hours per week
Fiber Optic Premises Technician
AT&T
04.2015 - 03.2017
- As a Fiber Optic Premises Technician, I coordinated work activities and schedules with cable customers to identify the location of defective cables using various test equipment and repair buried and aerial fiber and copper cables. My duties included installing and repairing video, data, and voice services.
- Supervisor: Jarred Hendrickson
- 40 Hours per week $29.50 per hour
Education
A.A Degree - Information Service Technology
Advanced Training Associates
El Cajon, CA01.2018
Skills
- Employee evaluations and performance improvements
- Document control and regulatory compliance
- Quality assurance and payroll administration
- Team building and staff motivation
- Health and safety compliance
- Task delegation
- Department coordination
Certification
- Communications Training (Management and Strategy Institute)
- Certified Team Supervisor (Management and Strategy Institute)
- Adaptability/ Flexibility Training (Management and Strategy Institute)
- Attitude and Work Ethic Training (Management and Strategy Institute)
- Time Management Training (Management and Strategy Institute)
- Teamwork Training (Management and Strategy Institute)
- Lean Six Sigma White Belt Certified (Management and Strategy Institute)
- Problem-Solving Training (Management and Strategy Institute)
- Certified Health Care Environmental Services Technician (Association For The Healthcare Environment)
- Certified Surgical Cleaning Technician (Association For The Healthcare Environment)
Accomplishments
- Achieved 100% Quality Inspection by providing infection cleaning, accuracy and efficiency.
- Achieved a passing result for a County of San Diego inspection through effectively helping with regulated medical waste, hazardous waste and non-regulated medical waste
Affiliations
- Association for the Health Care Environment PAM Membership ID# 8023061504
- Fiber Optic Association ID# 1431399
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
Department of Veterans Affairs
02.2024 - Current
Housekeeping Lead
Department of Veterans Affairs
03.2020 - Current
Housekeeping Aid
VA Healthcare System
04.2018 - 08.2018
Fiber Optic Premises Technician
AT&T
04.2015 - 03.2017
A.A Degree - Information Service Technology
Advanced Training Associates
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