RATTANJEET SINGH
Brampton
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Driven Insurance Broker and customer service professional with insurance agency experience. Decisive negotiator and salesperson.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal and Commerical Lines Insurance Broker
Able Insurance Borkers Ltd.
07.2024 - Current
- Conduct needs assessments and recommend appropriate business insurance coverage (e.g., general liability, workers' compensation).
- Research and compare quotes from multiple carriers to find the best coverage at competitive rates.
- Manage client accounts, ensuring timely renewals, policy updates, and claims processing.
- Assist clients in the claims process and advocate for fair resolutions.
- Advise on risk management strategies to minimize business risks.
- Maintain accurate policy documentation and ensure compliance with regulations.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Conducted risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients'' unique situations.
Insurance Broker
Billyard Insurance Group
02.2024 - 06.2024
- Experienced with Applied Rating Services.
- Experienced with Power Broker.
- Ability to work in a diverse team environment.
- Proficient in Microsoft Software.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
Cook
Sanjhi Rasoi
11.2023 - 03.2024
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Truck Driver
Alliance Trucking
05.2021 - 10.2023
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Printing Press Operator
Print1
01.2018 - 12.2020
- Provide graphics support via illustration image editing/formatting video editing
- Take responsibility for meeting agreed project timelines; works with other project team members to complete projects as assigned
- Manage the deployment, monitoring, maintenance of quality, upgrade if needed in color or resolution, and support to any project which is allocated
- Manage multiple projects simultaneously be comfortable working on diverse teams
- Help ensure that assigned projects are in alignment with the corporate style guide industry best practices
- Maintaining standard operating procedures and best practices, including cleaning of printing machines, documentation and record of each project
- Provide graphic design services for a diverse range of projects as well as platforms-including web email tablets slides print collateral other media as needed
- Work with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements
- Troubleshooting the minor issues related to working of printing machine and their parts.
Kitchen Hand
Sanjhi Rasoi
09.2016 - 05.2018
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
Education
Web Design and Development -
Lambton College
04.2018
Computer Science Engineering -
National Institute of Technology Kurukshetra(India)
01.2014
Skills
- Underwriting knowledge
- Policy analysis
- Customer Service
- New Client Acquisitions
- Licensed Insurance Agent
- Policy Knowledge
- Deductible Expense Identification
- Policy writing
- Form Completion and Submission
Certification
- Certified RIBO level 1 Exam from Insurance Institute Of Canada
Languages
English
Panjabi
Hindi
Timeline
Personal and Commerical Lines Insurance Broker
Able Insurance Borkers Ltd.
07.2024 - Current
Insurance Broker
Billyard Insurance Group
02.2024 - 06.2024
Cook
Sanjhi Rasoi
11.2023 - 03.2024
Truck Driver
Alliance Trucking
05.2021 - 10.2023
Printing Press Operator
Print1
01.2018 - 12.2020
Kitchen Hand
Sanjhi Rasoi
09.2016 - 05.2018
Computer Science Engineering -
National Institute of Technology Kurukshetra(India)
Web Design and Development -
Lambton College
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