Ratnakumar Rajavinayakam

Associate Director

LTIMindtree

10.2005 - Current

Led teams of up to 50 personnel, supervising daily performance as well as training and improvement plans.
Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
Assisted senior leadership in managing all aspects of operations.
Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Managed senior-level personnel working in marketing and sales capacities.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Launched quality assurance practices for each phase of development
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Set aggressive targets for employees to drive company success and strengthen motivation.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Developed detailed plans based on broad guidance and direction.