RATNA PATEL
MANAGER
Toronto,Ontario
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
POPEYES LOUISIANA KITCHEN
07.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Recorded inventory sales into organization's weekly income report.
Supervisor
TIM HORTONS
05.2019 - 01.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Set overall vision and provided team leadership.
- Analyzed equipment breakdowns using various troubleshooting methods.
Team Member
TIM HORTONS
09.2018 - 04.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Office Manager
KINGNET
GANDHINAGAR, GUJARAT
04.2017 - 08.2018
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
Master of Business Administration - Business Administration
Algoma University
BRAMPTON, ON06.2021
Associate of Arts - POST GRADUATION IN BUISNESS ADMINISTRATIVE
Algoma University
BRAMPTON, ON12.2020
Bachelor of Science - Biotechnology
PRAMUKH SWAMI COLLEGE OF SCIENCE
KADI, GUJARAT05.2017
High School Diploma -
SHIVHARI ENGLISH MEDIUM SCHOOL
KADI, GUJARAT04.2013
Skills
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Managing Terminations
- Project Management
- Staff Management
- Managing Cash Register
- Managing Reception
- Issue and Conflict Resolution
- Human Resource Management
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CM - Certified Manager Certification
- Certified MANAGER, POPEYES LOUISIANA KITCHEN
Timeline
Manager
POPEYES LOUISIANA KITCHEN
07.2021 - Current
Supervisor
TIM HORTONS
05.2019 - 01.2020
Team Member
TIM HORTONS
09.2018 - 04.2019
Office Manager
KINGNET
04.2017 - 08.2018
Master of Business Administration - Business Administration
Algoma University
Associate of Arts - POST GRADUATION IN BUISNESS ADMINISTRATIVE
Algoma University
Bachelor of Science - Biotechnology
PRAMUKH SWAMI COLLEGE OF SCIENCE
High School Diploma -
SHIVHARI ENGLISH MEDIUM SCHOOL
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