Ratika Ratika
Bathurst,NB
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Kfc
Brantford, ON
06.2022 - 02.2024
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Monitored employee productivity to provide constructive feedback and coaching.
Volunteer
Brierwood gardens
Brantford, ON
01.2022 - 12.2023
- Follwed directions from supervisors and completed tasks within appropriate timeframe.
- worked with patients who had dementia and noted any changes in their daily routines and behavior.
- Collaborated with other volunteers to create a positive work environment.
- Provided assistance to staff in the daily operations of the organization.
.
Education
Healthcare Administration And Service Management - Health And Human Services Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12-2022
Skills
- Process Improvement
- Inventory Control
- Business Development
- Schedule development
- Project Management
- Business Administration
Certification
- Food handlers
- CPR and First Aid
- pinkerton long term care training
Recreational worker
- recognize and remove obstacles that prevent patients from engaging in recreational activities. instruct people on the advantages of recreation for their physical, mental, social, and emotional well-being.
- Assisted old people in acquiring new skills so they can follow their passions.
References
References available upon request.
Timeline
Supervisor
Kfc
06.2022 - 02.2024
Volunteer
Brierwood gardens
01.2022 - 12.2023
Healthcare Administration And Service Management - Health And Human Services Management
Conestoga College Institute of Technology And Advanced Learning
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