RATIB TINANI
Mississauga,ON
Summary
Skilled professional ready to excel in aleadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery/Sales Associate
Toyota
04.2024 - 05.2025
- Engaged with customers to understand their automotive needs, providing personalized recommendations on Toyota vehicles and features.
- Managed sales transactions from initial inquiry to closing, including processing orders, contracts, and financing options.
- Conducted product demonstrations, showcasing vehicle features, technology, and performance to drive customer interest and satisfaction.
- Developed deep knowledge of product lines, effectively assisting customers with informed recommendations.
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
Supervisor
K1 Speed, Mississauga
04.2022 - 08.2023
- Communicated with clients to provide price quotes, discuss needs and schedule work.
- Implement and oversee training programs for new and existing staff to ensure consistent and high-quality customer service
- Manage and optimize the staffing levels to ensure efficient operations and customer satisfaction
- Develop and implement employee recognition programs to motivate and reward high-performing staff members
- Monitor employee performance and provide feedback and coaching to ensure high-quality customer service for over 20 employees
Accounts Payable/Administrative Assistant
Dock Systems, Brampton
04.2018 - 01.2022
- Process and record supplier invoices in accounting software.
- Verify invoice accuracy, approvals, and payment terms.
- Prepare and schedule payments via checks, EFT, or other methods.
- Assist with scheduling meetings, appointments, and travel arrangements.
- File and organize company documents (digital and paper).
- Support team members with general administrative tasks. Help coordinate office events or meetings.
Education
Bachelor of Arts - Business And Society
York University
North York, CA01.2025
Skills
- Time Management
- Critical Thinking
- Problem-Solving
- Training and mentoring
- Multitasking
- Communication
- Goal oriented
- Customer service
Languages
English
Hindi
Certification
- OMVIC Certified, Toyota - 5/24 to 5/26
Timeline
Delivery/Sales Associate
Toyota
04.2024 - 05.2025
Supervisor
K1 Speed, Mississauga
04.2022 - 08.2023
Accounts Payable/Administrative Assistant
Dock Systems, Brampton
04.2018 - 01.2022
Bachelor of Arts - Business And Society
York University