Dynamic and customer-focused professional with a strong background in retail sales and hospitality. Proven ability to excel in high-pressure and fast-paced environments, leveraging excellent communication and critical thinking skills to resolve client issues and manage diverse tasks effectively. Adept at both collaborative team settings and independent roles, with a commitment to continuous learning and knowledge sharing. Demonstrates a methodical approach to problem-solving and a steadfast dedication to contributing positively to organizational goals. Experienced in roles ranging from Assistant Manager at Wuba Eats to various positions in retail and restaurant settings, showcasing adaptability and a strong work ethic.
• Skills and experience in handling cash, credit card payments, computer system, and cash drawers
• Applied problem-solving skills to resolve customer inquiries and disputes
• Exhibit organizational skills and discretion by handling confidential information such as financial reports and customer information such as transacting payments & processing refunds
• Providing great customer service by ensuring the store shelves are stocked and by responding to customer needs
• Maintaining and stocking product displays and shelves that meet company standards
• Ensure accurate product scanning and identify inventory needs and assist with ordering