Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Rathiijan Vivekananthan

Toronto,Ontario

Summary

Methodical and customer-oriented professional, with experience in customer-facing positions in high-pressure and fast-paced work environments within the retail sales industry. Offering practiced communication and critical thinking skills to resolve client issues and address complaints. Able to manage and maintain various tasks, goals, and responsibilities respectfully with a very strong commitment. Always open to expanding knowledge as well as sharing knowledge with others. Enjoy working within a team and have excellent communication skills with my colleagues, but also very capable of being independent. My performance will never lack in any circumstance. Committed to utilizing my skills to further the mission of a company.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clerk

Loblaws
06.2022 - Current

• Applied problem-solving skills to resolve customer inquiries and disputes
• Exhibit organizational skills and discretion by handling confidential information such as financial reports and customer information such as transacting payments & processing refunds
• Providing great customer service by ensuring the store shelves are stocked and by responding to customer needs
• Maintaining and stocking product displays and shelves that meet company standards
• Ensure accurate product scanning and identify inventory needs and assist with ordering

Host/Server

ADDA Bengali Kitchen & Catering
08.2021 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Busser/Server

Motorino Citta
03.2023 - Current
  • Write inventory reports
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards

District Soccer Referee

Ontario Soccer Association
06.2019 - 12.2019
  • The referee for academy games ages 10-14 years old, Men's league 35 years old+
  • Tournaments and final games
  • Professionally conducting myself, including showing up 30 minutes in advance of the game in full uniform
  • Ensure that the playing field is safe for play and does not have any dangerous materials on it
  • Complete and submit any disciplinary reports and end-game sheets

Soccer Referee

Wexford Soccer Club
06.2017 - 09.2019

Education

Bachelor of Commerce - Global Management -

Toronto Metropolitan University
Toronto, ON
04.2026

High School Diploma -

Birchmount Park Collegiate Institute
Toronto, ON
06.2022

Certification

  • Ontario Drivers License (G) - Dec 2022
  • Ontario Drivers License (G2) - Dec 2021
  • Emergency First Aid - July 2017
  • Basic First Aid - June 2017
  • Bronze star (Lifeguarding) - July 2017
  • District Soccer Referee License - June 2019
  • Soccer Referee License - March 2017

References

Diane Douglas, Department Manager from Loblaws

(647) 235-0094

Mohamed Rashid, Store Owner from ADDA 

(647) 298-3632

Danny Wu, General Manager from Motorino Citta

(416) 453-8754

Zoe, Store Manager from Motorino Citta

(416) 768-7013

Darren, Head Chairmen from Wexford S.C 

(416) 841 5500

Timeline

Busser/Server

Motorino Citta
03.2023 - Current

Clerk

Loblaws
06.2022 - Current

Host/Server

ADDA Bengali Kitchen & Catering
08.2021 - 09.2022

District Soccer Referee

Ontario Soccer Association
06.2019 - 12.2019

Soccer Referee

Wexford Soccer Club
06.2017 - 09.2019

Bachelor of Commerce - Global Management -

Toronto Metropolitan University

High School Diploma -

Birchmount Park Collegiate Institute
Rathiijan Vivekananthan