Rathesh Balendran
Toronto,Canada
Summary
Versatile executive professional with 5+ years supporting high-net-worth individuals and families as a Personal Assistant, combined with extensive experience managing finance operations and team leadership. Skilled at coordinating complex schedules, travel, household logistics, and confidential communications. Trusted, detail-oriented, and solution-focused, able to seamlessly manage both people and operations.
Overview
7
7
years of professional experience
Work History
Personal Assistant
Confidential
07.2021 - Current
- Delivered high-touch personal and executive support to two high-net-worth families, ensuring seamless daily operations and white-glove service standards
- Managed dynamic calendars with 50+ appointments, events, and deadlines per month, coordinating scheduling conflicts and last-minute changes with discretion and efficiency.
- Served as primary liaison to 15+ vendors, household staff, and service providers, overseeing scheduling, quality control, and timely completion of tasks.
- Oversaw children’s education and extracurricular activities, including monitoring grades, coordinating homework, and managing after-school programs such as football and hockey, while supporting overall well-being and development.
- Coordinated end-to-end travel arrangements, including 10+ trips per year with flights, accommodations, ground transportation, and detailed itineraries for personal and business travel.
- Executed confidential errands, personal shopping, gift sourcing, and event coordination, consistently maintaining trust, discretion, and exceptional attention to detail
- Handled confidential correspondence, follow-ups, and requests with discretion, processing 100+ communications weekly to ensure timely responses.
Finance Manager and Payroll Accountant
Lennard Commercial Realty
04.2025 - 12.2025
- Executed end-to-end payroll processing for 45+ salaried employees (semi-monthly) and 200+ commission-based agents (weekly), achieving 99.9% accuracy while consistently meeting strict deadlines and maintaining compliance with federal and provincial regulations.
- Lead and manage a cross-functional finance and payroll team of six staff, overseeing workload distribution, quality control, escalation handling, and final reporting accountability.
- Maintain and audit employee payroll records including hires, terminations, ROEs, benefits eligibility, and compensation changes, ensuring data integrity and regulatory compliance.
- Managed statutory remittances and filings including Source Deductions, HST, EHT, and year-end reporting (T4s) with zero late penalties or compliance findings.
- Supervised commission calculations and payroll reconciliations, identifying discrepancies and implementing corrective controls to reduce financial risk and misstatement.
- Streamlined payroll and accounting workflows through automation and process improvements, reducing manual errors, strengthening documentation, and improving audit readiness.
- Support internal audit and control activities by validating payroll transactions, reconciliations, and supporting documentation, and recommending process enhancements where gaps are identified.
- Monitor payroll and operating expense transactions and support budget tracking by preparing reconciliations and variance explanations for management review.
- Ensure confidentiality and security of payroll and financial data by enforcing access controls and secure handling practices aligned with internal policy and data protection standards.
Team Lead, Deal Administrator & Client Care Specialist
Royal LePage Estate Realty
10.2018 - 04.2025
- Experience in a high-volume office receiving inbound/outbound communication including phone, e-mail, in person, BrokerBay live chat, etc.
- Supervise a team of 10 Client Care staff and 2 Deal Administrator staff to ensure continuous world-class service to our loyal clients.
- Manage front line customer service in a Real Estate Brokerage of 125+ Sale Representatives and Brokers, while multi-tasking with large volumes of information including recording and reporting data, monthly statement reconciliation, quarterly HST/FIT remittance, and annual tax slips.
- Prepare and manage closing transactions as per calculated deal through LoneWolf, while ensuring all documents are fully executed by all parties to comply with RECO and FINTRAC.
- Create invoices on a timely basis in accordance with commission payable and closing dates and liaise with agents, external brokerages and lawyers.
- Assist with depositing cheques and manage incoming and outgoing wire transfers to ensure all trust accounts are reconciled to disburse commission.
Education
Master of Arts & Bachelor of Arts With Honours - Philosophy
York University
Toronto, ON04.2026
Bachelor of Science with Honours - Biomedical Science
York University
Toronto, ON01.2021
Skills
- As a Personal Assistant, I have advanced multi-tasking, organizational, and problem-solving skills with the ability to work independently and as a valuable team member
- As a Payroll Accountant at Lennard Commercial Realty, I possess excellent Excel and QuickBooks skills, enabling me to manage high-stakes financials with a strong focus on detail and accuracy to ensure balanced records
- As the Team Lead at Royal LePage Estate, I demonstrate exceptional oral and written communication skills, including highly developed interpersonal skills with the ability to respond in a professional and timely matter in a high-volume brokerage
- Excellent keyboarding and proof-reading skills with emphasis on attention to details developed over multiple job experiences
- As a Client Care Specialist, constantly presented challenging situations, where I successfully resolve customer complaints in an unbiased, professional manner
- Proficient in Microsoft Office Suite, QuickBooks, Google Workspace, BrokerBay, LoneWolf/ Back Office, while also being a fast, keen learner to new software
Timeline
Finance Manager and Payroll Accountant
Lennard Commercial Realty
04.2025 - 12.2025
Personal Assistant
Confidential
07.2021 - Current
Team Lead, Deal Administrator & Client Care Specialist
Royal LePage Estate Realty
10.2018 - 04.2025
Master of Arts & Bachelor of Arts With Honours - Philosophy
York University
Bachelor of Science with Honours - Biomedical Science
York University