Rasoo K Kea
Edmonton,AB
Summary
Adept at client consultation and measurement accuracy, I excelled in roles at Emmary Shop and as a self-employed Dressmaker, where I streamlined processes for efficiency and negotiated with suppliers to cut costs without sacrificing quality. My strong customer service and time management skills led to exceeding client expectations and fostering significant supplier relationships.
Committed and hardworking shopkeeper with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers.
Overview
4
4
years of professional experience
Work History
Dressmaker
Self-employeed
01.2023 - 03.2024
- Maintained clear communication channels between clients and team members for seamless project execution.
- Exceeded client expectations through careful attention to detail in each stage of the dressmaking process, from initial consultation to final fitting.
- Built strong relationships with fabric suppliers, negotiating favorable pricing without compromising quality standards.
- Streamlined production process for increased efficiency, implementing meticulous organization of materials and tools.
- Delegated tasks efficiently among team members according to their strengths and skillsets.
Shop Assistant
Emmary Shop
01.2022 - 12.2022
- Greeted customers entering store and offered assistance with requirements.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Checked incoming orders and organized new stock.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Developed strong product knowledge to educate customers on features and benefits.
- Organized shelves to remove slow moving items and add new merchandise.
Secretary
Safal NRM Foundation
12.2019 - 03.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Graduate Certificate - Dressmaking And Fashion
Petit School of Fashion
Mombasa, Kenya04-2022
Certificate - Computer System And Applications
Mabati Technical Training Institute
Kenya03-2019
High School Diploma -
Eureka Girls Secondary School School
Kenya12-2018
Skills
- Measurement accuracy
- Client consultation
- Customer service excellence
- Time management skills
- Grocery bagging
- Order packing
- Cashier team support
- Task completion
Languages
English
Full Professional
Timeline
Dressmaker
Self-employeed
01.2023 - 03.2024
Shop Assistant
Emmary Shop
01.2022 - 12.2022
Secretary
Safal NRM Foundation
12.2019 - 03.2020
Graduate Certificate - Dressmaking And Fashion
Petit School of Fashion
Certificate - Computer System And Applications
Mabati Technical Training Institute
High School Diploma -
Eureka Girls Secondary School School