Rasneet Kaur
Brampton,Canada
Summary
To obtain a Process Assistant role where I can utilize my organizational skills, attention to detail, and passion for process improvement to support teams and drive efficiency.
Highly organized and detail-oriented associate with 3 years and 9 months of experience in FUD, Stowing, and problem-Solver who is focused on providing support to their team members. Proficient in MS Office and process tools. Excellent communication and problem-solving skills, with a strong focus on continuous improvement.
Overview
5
5
years of professional experience
Work History
FC Associate I
Amazon
01.2020 - Current
- FC Associate (Process Guide/ Problem-Solver/ Ambassador/ Productivity Coach/IOL REP/ FUD chaser/IT ambassador)
- · Ensured seamless floor operations, maintaining efficiency and productivity in a fast-paced environment.
- · Identified and reported a critical product description error on Apple Air Tag products during a Prime 2023 audit, preventing potential losses and ensuring accurate customer information.
- · Proactively resolved Andon-generated issues, ensuring timely solutions and minimizing production downtime
- · Designed and delivered comprehensive training programs for 45+ Associates on stow process procedures and safety protocols in September 2023
- · Developed and delivered targeted training programs for high-potential associates, preparing them for critical roles such as: IOL, FUD and Problem solve.
- · Provided targeted training and coaching to 8+ Area Managers and interns, covering stow process best practices and critical role responsibilities.
- · Achieved significant improvements in key performance metrics like UPH from 8 to 15 and lowered NSTA from 10 to 3 over a period of 4 weeks.
- · Achieved a historic milestone by reducing FUD numbers by 80% from 500 to 100 in May 2023, a first-time accomplishment in YYZ4's history.
- · Represented the organization as a guide tour leader at a conference, showcasing expertise and providing valuable insights to attendees
- · Proactively attended all career skills sessions.
- · Collaborated with senior operations leaders on a Gemba walk, showcasing expertise in the stow process.
Education
CompTIA A+ Certification -
07.2024
Master of Technology (Computer Engineering) -
Punjabi University
Patiala, India01.2013
Bachelor of Technology (Computer Science and Technology) -
Punjab Technical University
01.2011
Skills
MS Office (Excel, PowerPoint, Word)
Teamwork & Collaboration
Time & Deadline management
Problem -solving and analytical skills
Attention to detail
Google Suite (Docs,Sheets,Slides,Gmail)
Familiarity with databases and data management
Timeline
FC Associate I
Amazon
01.2020 - Current
CompTIA A+ Certification -
Master of Technology (Computer Engineering) -
Punjabi University
Bachelor of Technology (Computer Science and Technology) -
Punjab Technical University
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