Rasmos Ike Essel
Sekondi,Western Region
Summary
With a proven track record at BCM International Limited, I excel in diagnosing and repairing automotive issues, leveraging skills in engine repair and customer service to exceed expectations. Renowned for boosting customer confidence through exceptional service, I've established strong supplier relationships, ensuring cost-effective parts procurement and inventory management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Automotive Mechanic
BCM International Limited
10.2021 - 11.2022
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Retained accurate records of purchases, titles and sales.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Repaired and replaced worn and damaged components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Facilitated smooth communication between service advisors, clients, and the mechanic team to ensure complete understanding of vehicle needs and expectations during the repair process.
- Performed emissions tests according to standard procedures.
- Maintained detailed records of services performed to streamline future maintenance processes for customers.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
- Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
- Established strong relationships with suppliers, securing favorable pricing for parts and materials.
- Exceeded customer expectations by consistently delivering exceptional service and workmanship.
- Delivered fast resolutions to emergency situations, prioritizing repairs for stranded motorists or critical fleet vehicles when needed.
- Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
Education
Diploma - Mechanical Engineering ( Automotive)
11.2021
Secondary School - Automotive
07.2014
Skills
- Brake Systems
- Vehicle inspections
- Fuel systems
- Engine repair
- Brake servicing
- Parts Ordering
- Steering systems
- Suspension Systems
- Tire balancing
- Repair Planning
- Brake systems understanding
- Coolant System Control
- Alignment Techniques
- Recordkeeping skills
- Safety awareness
- HVAC Systems
- Customer Service
- Parts Replacement
- Changing Oil
- Hand and power tools
- Transmissions
- Replacing Filters
- Strong Work Ethic
- Changing tires
- Customer Relationship Management (CRM)
- Inspecting vehicles
- Vehicle Inspection
- Replacing parts
- Diagnostic abilities
- Team Collaboration
- Rebuilding engines
- Installing equipment
- Repair quotes
- Purchasing Parts and Inventory
- Heavy Lifting
- Managing parts
- System repairs
- Heating and Air Conditioning
- Automotive Engineering
- Troubleshooting skills
- Roadside Repair
- Alignments experience
- Vehicle Safety and Maintenance
Languages
English
Full Professional
Certification
HND in automobile engineering
Occupational health and safety certificate
National service certificate
BCM certification
Line of fire safety certification
Timeline
Automotive Mechanic - BCM International Limited
10.2021 - 11.2022
Takoradi Technical University - Diploma, Mechanical Engineering ( Automotive)
Asuansi Technical Institute - Secondary School , Automotive
HND in automobile engineering
Occupational health and safety certificate
National service certificate
BCM certification
Line of fire safety certification
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