Gurleen Kaur
16537 134 Street NW Edmonton,AB
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Business Development Manager
Hike Education Pvt Ltd.
Gurgaon , Delhi
11.2022 - 01.2024
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor's of Computer Application - Computer Science
Baba Farid College
05-2023
Skills
- Customer Service
- verbal and written communication
- Decision-Making
- Product Demonstrations
- Training and mentoring
- Issue Resolution
- Account Servicing
- Order Management
- Sales Tracking
- Relationship building and management
- Key decision making
- Negotiations
- Business Planning
- Quality Control
- Event Planning
- Performance Goals
- Client Relationship Building
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Business Development Manager
Hike Education Pvt Ltd.
11.2022 - 01.2024
Bachelor's of Computer Application - Computer Science
Baba Farid College
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