Rasika Wickramasinghe
Surrey,British Columbia
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus and Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 02 years of repair and maintenance expertise with proven history or hard work and dependability.
Overview
17
17
years of professional experience
Work History
Maintenance Technician
Azur Legacy Collection Hotel
07.2023 - Current
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Collaborated with team members to complete larger repair projects efficiently.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Streamlined workflow by optimizing equipment layout and arrangement in the facility.
- Implemented cost-saving measures by identifying opportunities for energy efficiency improvements.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Achieved increased reliability through consistent adherence to manufacturer''s guidelines for equipment maintenance.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Houseperson
Executive Plaza Hotel
01.2023 - Current
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Provided exceptional customer service, addressing guest concerns promptly and professionally.
- Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Managed trash removal and recycling efforts to maintain a sanitary property and reduce environmental impact.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Maintained safety standards by conducting routine inspections and ensuring adherence to protocols.
- Promoted positive workplace culture through effective communication and teamwork.
- Contributed to efficient event set-up and tear-down processes, optimizing turnaround times between functions.
- Reduced time spent on cleaning duties by establishing an organized system for storage areas.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
Banquet Server
Executive Plaza Hotel
12.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Logistics Officer
Hatton National Bank PLC
11.2006 - 12.2022
- Optimized supply chain efficiency by implementing strategic inventory management and distribution planning.
- Reduced transportation costs with effective route planning and carrier negotiations for streamlined delivery operations.
- Enhanced warehouse organization through the development of comprehensive storage layouts and product labeling systems.
- Managed procurement processes, ensuring timely acquisition of materials and resources while maintaining cost-effective purchasing strategies.
Education
GED -
Super International Hotel School
Matale Sri Lanka03.2021
GED -
Technical College
Matale -Sri Lanka01.2021
High School Diploma -
Christ Church College
Matale Sri Lanka03.2003
Skills
- Task Delegation
- Cleaning Techniques
- Cross-Training Abilities
- Work Prioritization
- Plumbing
- Painting
- Apartment Maintenance
- Problem Solving Ability
Languages
English
Professional Working
Field Hockey
National Field Hockey Player
Timeline
Maintenance Technician
Azur Legacy Collection Hotel
07.2023 - Current
Houseperson
Executive Plaza Hotel
01.2023 - Current
Banquet Server
Executive Plaza Hotel
12.2022 - Current
Logistics Officer
Hatton National Bank PLC
11.2006 - 12.2022
GED -
Super International Hotel School
GED -
Technical College
High School Diploma -
Christ Church College
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