Rashmi Tiwari

· Liaise with the client's business and technology teams to gather requirements and review specifications. Understand the requirements, analyse, and design solutions to meet project deliverables.

· Defining project strategy, resource planning, and onboarding.

· Identification of program risks which includes meeting committed delivery timelines, resource attrition, and SLA failure risks regularly.

· Responsible for on-time and quality deliverables from the consultants in their ongoing engagement and ensuring the performance of applications.

· Participate in the entire project lifecycle, including understanding project scope, functionality, data modelling, technical architecture document, technical design, and complete development including managing all deliverables.

· Plan the approach, tools, and templates to be used, timelines and monitor performance for analysis work.

· Create deployment plans, and coordinate change management activities about UAT testing/production deployments across different teams.

· Managed a cross functional team of technology partners, program office, third party vendors for data migration and implementation of new hardware setup for severity 2 application for ABN -AMRO Client of Tata Consultancy Services.

· Plan and execute Continuity of Business activities in the event of main data centre/support centre unavailability. Work with geographically distributed technology teams to ensure that the requirements/business needs are well understood, and the solution developed are in line with the requirements.

· Carry out project management activities and tracking using TCS proprietary technologies like Integrated Project Management System (iPMS), TCS Knowmax, TCS SPEED and TCS iEvolve.

· Managing Effort estimates and budget.

· Appraising the performance of subordinates for their yearly and mid-year evaluations.

· Sensed and analysed business opportunities for possible exploration. Have recommended competitive value-add features for applications and tools.

· Have planned for business continuity in case of main data centre unavailability during emergencies.

· Coach to ensure operations issues are handled appropriately and participate in the negotiation and resolution (including escalation)

of significant internal and/or external partner issues.

· Supervised and assigned work to team members, set goals and monitored objectives assisted with the workload, and provided

cross-training; acted as relief assistance to the manager.

· Collaborate with various internal departments to ensure that all outages assigned are cleared in a timely manner. Produce and

distribute comprehensive reports to all clients on a weekly basis.

· Engage with internal stakeholders and banking clients to comprehensively understand their accounting and financial reporting needs. Document these requirements meticulously to ensure alignment with regulatory standards and internal processes.

· Evaluate existing accounting information systems processes to identify areas for improvement in performance and efficiency. Propose customized solutions such as automation tools or enhanced reporting systems to streamline accounting procedures and optimize resource utilization.

· Ensure accounting systems and processes comply with regulatory standards and industry best practices.

· Lead the design, development, and integration of accounting information systems solutions tailored to the bank's requirements. Collaborate with technology teams to ensure seamless implementation, conducting thorough testing to validate functionality and accuracy before deployment.

· Provide strategic guidance on information systems strategy, policy development, and management practices related to accounting processes. Offer insights on security measures and service delivery frameworks to uphold data integrity and regulatory compliance standards.

· Provide training and support to end-users to ensure smooth adoption and utilization of accounting systems.

· Act as a bridge between accounting departments, technology teams, and support functions within the bank. Facilitate effective communication and collaboration to ensure the smooth operation of accounting systems and timely resolution of any issues or concerns.

· Identify opportunities for process improvement and recommend enhancements to optimize accounting operations.

· Oversee the testing process to ensure the reliability, accuracy, and functionality of accounting system changes and enhancements. Conduct comprehensive tests to validate system integrity and compliance with accounting standards, minimizing operational risks and ensuring financial accuracy.

· Assess and mitigate risks associated with accounting processes and system implementations to safeguard financial integrity.

· Analyse financial data to identify trends, discrepancies, and areas for improvement.

· Manage and maintain financial records using both manual and computerized bookkeeping systems, ensuring accuracy and compliance with accounting standards.

· Post journal entries, reconcile accounts, and prepare trial balances to ensure accuracy and integrity of financial data. Maintain general ledgers to track financial transactions

· Calculate and prepare cheques for payrolls, utility bills, taxes, and other expenses.

· Complete and submit tax remittance forms, workers' compensation forms, and pension contribution forms.

· Assist in preparing tax returns and performing personal bookkeeping services for clients.

· Prepare financial statements, accounting reports, and other relevant documents to support decision-making processes.

· Communicate financial information effectively with clients and provide necessary support and guidance.

Role – Business System Manager

· Liaise with the client's business and technology teams to gather requirements and review specifications. Understand the requirements, analyse, and design solutions to meet project deliverables.

· Defining project strategy, resource planning, and onboarding.

· Identification of program risks which includes meeting committed delivery timelines, resource attrition, and SLA failure risks regularly.

· Responsible for on-time and quality deliverables from the consultants in their ongoing engagement and ensuring the performance of applications.

· Participate in the entire project lifecycle, including understanding project scope, functionality, data modelling, technical architecture document, technical design, and complete development including managing all deliverables.

· Plan the approach, tools, and templates to be used, timelines and monitor performance for analysis work.

· Create deployment plans, and coordinate change management activities about UAT testing/production deployments across different teams.

· Managed a cross functional team of technology partners, program office, third party vendors for data migration and implementation of new hardware setup for severity 2 application for ABN -AMRO Client of Tata Consultancy Services.

· Plan and execute Continuity of Business activities in the event of main data centre/support centre unavailability. Work with geographically distributed technology teams to ensure that the requirements/business needs are well understood, and the solution developed are in line with the requirements.

· Managing Effort estimates and budget.

· Appraising the performance of subordinates for their yearly and mid-year evaluations.

· Sensed and analysed business opportunities for possible exploration. Have recommended competitive value-add features for applications and tools.

· Have planned for business continuity in case of main data centre unavailability during emergencies.

· Coach to ensure operations issues are handled appropriately and participate in the negotiation and resolution (including escalation)

of significant internal and/or external partner issues.

· Supervised and assigned work to team members, set goals and monitored objectives assisted with the workload, and provided

cross-training; acted as relief assistance to the manager.

· Collaborate with various internal departments to ensure that all outages assigned are cleared in a timely manner. Produce and

distribute comprehensive reports to all clients on a weekly basis.

Role - Business System Specialist

· Consult with banking clients to understand their needs, focusing on different platforms, risk management, compliance, and customer services.

· Governed defect management process to streamline quicker defect handling and resolution

· Analyse current systems to propose tailored solutions for better performance and efficiency, including algorithmic trading and real-time risk assessment.

· Design and deploy specialized software solutions integrated with existing banking platforms, ensuring thorough testing before implementation.

· Provide guidance on technology strategy, data security, and regulatory compliance to maintain high service standards and market integrity.

· Worked extensively on waterfall and scaled agile frameworks across multiple projects during the job tenure.

· Act as a liaison between business units and tech teams, ensuring clear communication and collaboration for seamless system operation.

· Performed annual and mid-year performance of subordinates and monitored their performance.

· Liaising and coordinating with custodians and stakeholders to resolve the breaks and confirmations on transactions due for

settlement/matching.

· Conduct rigorous testing to guarantee system reliability, accuracy, and compliance with industry regulations.