BALWINDER SINGH
Brampton
Summary
Efficient Dispatcher with 2+ years of experience in managing fleet and personnel operations. Proven track record of effectively coordinating delivery routes, ensuring efficient and timely of delivery of goods, and building excellent working relationships with customers and vendors. Proficient in using dispatch software and GPS navigation. Skilled in adapting to rapidly changing conditions and meeting the tight deadlines.
Overview
2
2
years of professional experience
Work History
OPERATIONAL COORDINATOR
Trubright Transportation Services Ltd.
10.2023 - 03.2024
- Tracked company equipment, tools and technology to manage inventory.
- Directing and organizing logistics activities that may include obtaining shipping rates or negotiating with service providers.
- Receive emergency and non- emergency calls and record significant information.
- Address problems and requests by transmitting information or providing solutions.
- Manege large volume of data, documents and, information related to custom clearance.
OPERATIONAL COORDINATOR
CAN-EX GROUP LOGISTICS INC.
05.2022 - 10.2023
- Managed a fleet of 25 drivers and, ensured timely delivery of goods.
- Maintain a detailed knowledge of all local roads and highways.
- Monitored vehicle maintenance issues and scheduled required repairs.
- Provided mentoring and training to new employees.
- Managed the dispatch team and all operations.
- Resolved customer complaints and disputes in a timely and professional manner.
DISPATCHER
BTI CARTAGE INC.
09.2021 - 04.2022
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Sent out drivers to assist hourly callers based on locations, needs and worker availability
Education
GRADUATE CERTIFICATE IN PROJECT MANAGEMENT -
Algoma University
Brampton, ONB.Tech - IT
PTU
IndiaSkills
- Ul >
- Prioritizing calls
- P > Routing orders
- P > Dispatching procedures
- P > Customer Relations
- P > Dependable and Responsible
- P > Active Listening
- P > Critical Thinking
- P > Self-Motivated
- P > Dat Board,Load Link, Expert, Web Customs, Avaal
- P > Microsoft office, Excel, PowerPoint, Word
Timeline
OPERATIONAL COORDINATOR
Trubright Transportation Services Ltd.
10.2023 - 03.2024
OPERATIONAL COORDINATOR
CAN-EX GROUP LOGISTICS INC.
05.2022 - 10.2023
DISPATCHER
BTI CARTAGE INC.
09.2021 - 04.2022
GRADUATE CERTIFICATE IN PROJECT MANAGEMENT -
Algoma University
B.Tech - IT
PTU
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