Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Rashmi Ramakrishna

Rashmi Ramakrishna

Bangalore,Karnataka

Summary

Perceptive Senior Business Analyst with 7 years driving successful business processes for CGI companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

Overview

8
8
years of professional experience

Work History

Senior Business Analyst

CGI
06.2021 - Current
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Handling project responsibilities including UI upgrades and transforming TPS to TPSUI, while adhering to Agile processes.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
  • Managed team performance by implementing measurable metrics to track the delivery of supporting requirement artifacts.
  • Implemented business intelligence solutions to increase operational efficiency.

Project Consultant

Ernst and Young
12.2020 - 03.2021
  • Identified new business opportunities through market research, contributing to company growth objectives, while incorporating client and stakeholder feedback to refine project strategies.
  • Managed routine closings and maintained accurate records, including efficient handling of letter of credit (LC) payments and collections.
  • Generated daily reports to monitor transaction activities and conducted thorough document screenings to ensure compliance with sanctions regulations.
  • Planned, executed, and controlled projects, collaborating with team members to address challenges promptly and handle various payment transactions effectively.

Senior Representative

Concentrix Daksh Services
06.2019 - 12.2020
  • Successfully managed high-volume workload with meticulous attention to detail and accuracy, while establishing trust-based relationships with key stakeholders through open communication and regular progress updates.
  • Conducted diverse trade finance activities, including letter of credit (LC) issuance, documentary collections, and management of import/export documentation, ensuring smooth trade operations.
  • Collaborated with cross-functional teams to achieve shared objectives and project milestones
  • Supported team members in their daily tasks, fostering a cohesive and productive work environment
  • Managed high-volume workload while maintaining strong attention to detail and accuracy

Payments Officer

ANZ Bank
08.2016 - 06.2019
  • Expertise in managing international trade finance operations including knowledge in SWIFT 2018 operations (MT 700Series, 202 and MT 103), LC, Document Scrutiny under LCs, Nostro Reconciliation, Export & Import Finance, Remittance Processing etc
  • Demonstrate a basic understanding of Payment message (MT103 ,MT 202,Cover Payment,MT199 and MT299),
  • Produce User Documentation including user guides, how to guides, system configuration documents business process workflows, etc
  • Knowledge and experience with Payment gateways, swift messaging systems, transaction management applications, etc
  • Handling Incoming SWIFT messages type containing notifications of outstanding payments, investigating the details, and providing payment instructions
  • Import and export trade finance facilities including Negotiation, Bill discounting & claiming Reimbursements (MT742 & Mail Claim)
  • Good understanding of operational risk and controls, Sanctions, and AML Policies in Trade finance - Managed internal/external audits.

Education

Master of Business Administration - Human Resource Management

GITHAM University
Bangalore
2020

Bachelor of Business Administration - Finance

SAMS
Bangalore
2016

Skills

  • Product Development
  • Business Administration
  • Test Case Scenarios
  • Acceptance Criteria
  • Scrum Methodology
  • Business Requirements
  • Test Plans and Cases
  • User Acceptance Testing (UAT)
  • Forecasting and Planning
  • Methodology Implementation

Languages

Kannada
First Language
Hindi
Proficient
C2
English
Proficient
C2
kannada
Proficient
C2
Telugu
Upper Intermediate
B2
Tamil
Intermediate
B1

Additional Information

Recognition:

  • Recipient of 3 Bronze Awards, 3 Spot Awards, and 1 Quarterly Award in recognition of outstanding work performance.
  • Received Project Bonus and Above and Beyond award for achieving top performance in the project
  • Submitted 6innovation ideas that were appreciated by directors for their creativity and potential impact

Timeline

Senior Business Analyst

CGI
06.2021 - Current

Project Consultant

Ernst and Young
12.2020 - 03.2021

Senior Representative

Concentrix Daksh Services
06.2019 - 12.2020

Payments Officer

ANZ Bank
08.2016 - 06.2019

Master of Business Administration - Human Resource Management

GITHAM University

Bachelor of Business Administration - Finance

SAMS

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Rashmi Ramakrishna