Summary
Overview
Work History
Education
Skills
Software
Timeline
AssistantManager
Rashmi Nagendra

Rashmi Nagendra

Accounting / Office Assistant
Kitchener,Ontario

Summary


Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

Sales & Event Coordinator - Volunteer

The Art Of Living
Mississauga, ON
02.2021 - Current
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Set up appointments with potential and current customers to promote new products and services.
  • Improved productivity by increasing customer communication and responding to feedback.
  • Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
  • Spearheaded team-building sales meetings to inform supervisors of changes and promote successful sales strategies.
  • Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
  • Stayed updated on [Product or Service] and maintained long-term relationships with clients, resulting in increased overall sales.
  • Trained over 100 new volunteers in multiple teams in the organization to bring consistency .
  • Engaged with captive audience face to face to build rapport (online/ in-person, follow-ups)
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new and potential customers.

Accounting Assistance

F&F Canada
Mississauga, ON
01.2021 - 01.2022
  • Collection of outstanding receivables
  • Verification of Shipping Documents
  • Verification of Credibility of new customer for Credit approval.
  • Communicated with suppliers to reconcile invoice payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Depositing daily cheqes received from customers.

Accounting Receivables & Billing Clerk, Clark

FNF CANADA, Microsoft GP, AZX Sports
Plains, Burlington
06.2020 - 06.2020
  • A/R & Billing, Depositing Cheques on a daily basis
  • Accounting
  • Increased customer satisfaction by resolving issues.
  • Developed team communications and information for meetings.
  • Used coordination and planning skills to achieve results according to schedule.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Accounts Receivable and Payable Clerk

Atlas Cargo Flight Forwarding Inc
Mississauga
10.2019 - 04.2020


  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Leveraged computerized accounting software to create and maintain accurate customer account records.
  • Calculated discounts, percentage allocations and credits and spearheaded process improvements to secure prompt and regular receipts for organization.
  • Used accounting software to reconcile accounts, track income and generate invoices.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Reviewed time and attendance records to identify billable items.
  • Responded to inbound inquiries regarding accounts and payments.
  • Reduced time and costs by implementing new accounting procedures.
  • Reported financial data and updated financial records in ledgers and journals.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Managed complex problem-solving for upper management in order to complete projects on-time.
  • Developed monthly profit and loss statements and balance sheets.
  • Checked invoice documents for errors and accuracy while updating in ACCPAC- SAGE 300 ERP .
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reviewed account documentation for over 40 accounts, rectified issues and contacted vendors about account changes.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Complied with established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing and profit and loss statements for 200 clients.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Matched purchase orders with invoices and recorded necessary information.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Introduced new accounting, financial and operational systems to maximize efficiency and recordkeeping accuracy.
  • Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Sage 300
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.
  • Entered figures using 10-key calculator to compute data quickly.
  • Input financial data and produced reports using MS Office software
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reviewed account data and activity to devise financial estimation reports and adjustments.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Presented audit findings to accounting manager after reviewing results and paperwork.

Administrative Assistant

Cotsyn Canada & Suru Impex
Mississauga, ON
02.2019 - 04.2019


  • Set up and improved accounting systems and processes to meet business needs and maximize operational success.
  • Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Screened visitors and issued badges to maintain safety and security.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Interacted with vendors to purchase and set up equipment and services.
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Created presentations to inform, motivate and persuade internal and external audiences.
  • Managed relational database to store information for reference, reporting and analysis.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Maintained company handbook to outline policies and provide insights to company mission and values.
  • Scheduled office meetings and client appointments for staff teams.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Leveraged accounting software to manage expenses and keep track of finances.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
  • Completed and processed purchase orders and customer invoices monthly.
  • Reconciled past due accounts achieving 90% reduction in outstanding invoices.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Received and sorted mail, prepared packages for delivery and scanned documents.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.

Data entry Specialist

Iron Mountain
Mississauga, ON
09.2018 - 03.2019


  • Sorted documents and maintained organized filing process.
  • Reviewed completed work for compliance with regulations.
  • Verified accuracy of data before transcribing.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Coded and processed applications into required electronic formats.
  • Identified data entry errors and reported to necessary departments.
  • Organized, sorted and checked input data against original documents.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Monitored database updates and verified for correctness.
  • Added documents to file records and created new records to support filing needs.
  • Maintained files, records and chronologies of entry activities.
  • Completed data entry tasks with accuracy and efficiency.
  • Applied data entry knowledge skills to resolve indecipherable or garbled messages.
  • Located and corrected data entry errors and reported to management.
  • Evaluated source documents to locate needed information.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Corrected data entry errors to prevent duplication or data degradation.

Lecturer

VVEI College
, India
04.2003 - 05.2004
  • Prepared weekly schedules
  • Prepared power point presentation
  • Taught Accounting and Business English ,Organizing and coordinating for Seminars and workshops
  • Supervision and teaching
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
  • Selected and designed lesson plans and curriculum to meet academic objectives.
  • Arranged syllabus, developed schedule and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
  • Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
  • Designed and distributed lecture handouts to round out material and increase student understanding.
  • Conducted individual research projects to actively contribute to institution's research work.
  • Participated and led committee meetings to remain aware of developments in subject.
  • Created and designed quizzes, tests and projects to assess student knowledge.
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress.
  • Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
  • Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
  • Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
  • Created syllabus and instructional plans for each class session in accord with stated course objectives.
  • Guided students in researching, structuring and presenting debate case.
  • Graded over 3 assignments per week and entered grades into MS Excel
  • Created excitement and enthusiasm in classroom by delivering engaging subject matter.
  • Conducted engaging in-class discussions to facilitate learning and encourage participation.
  • Built strong rapport with students through class discussions and academic advisement.
  • Taught diverse student population by employing various learning styles and abilities.
  • Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
  • Applied innovative teaching methods to encourage student learning objectives.
  • Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
  • Led and prepared lectures for MBA classes.

Education

Accounting Co-op Program - Accounting

Brian J. Fleming Adult Education Centre
Mississauga, ON
10.2019 - 12.2019

Event Management - Event Management

CDI College
Mississauga, ON
01.2017 - 10.2017

Master of Science - Commerce

University of Mysore
Mysore KA , India
06.2001 - 06.2003

Accounting, Marketing, Taxation

Kuvempu University
Shimoga, Karnataka, India
06.1998 - 06.2001

Skills

Accounting Assistance

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Software

QuickBooks

Sage 300

MS Office

Timeline

Sales & Event Coordinator - Volunteer

The Art Of Living
02.2021 - Current

Accounting Assistance

F&F Canada
01.2021 - 01.2022

Accounting Receivables & Billing Clerk, Clark

FNF CANADA, Microsoft GP, AZX Sports
06.2020 - 06.2020

Accounting Co-op Program - Accounting

Brian J. Fleming Adult Education Centre
10.2019 - 12.2019

Accounts Receivable and Payable Clerk

Atlas Cargo Flight Forwarding Inc
10.2019 - 04.2020

Administrative Assistant

Cotsyn Canada & Suru Impex
02.2019 - 04.2019

Data entry Specialist

Iron Mountain
09.2018 - 03.2019

Event Management - Event Management

CDI College
01.2017 - 10.2017

Lecturer

VVEI College
04.2003 - 05.2004

Master of Science - Commerce

University of Mysore
06.2001 - 06.2003

Accounting, Marketing, Taxation

Kuvempu University
06.1998 - 06.2001

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Rashmi NagendraAccounting / Office Assistant