Rashi Sharma
Georgetown,ON
Summary
Experienced Account Manager with a successful track record in delivering client solutions and driving revenue growth. Skilled in communication, problem-solving, and collaboration, dedicated to ensuring client success in a dynamic organization. Proven ability to build strong relationships and identify opportunities for business expansion, confident in contributing to the growth and success of your company.
Overview
1
1
Certification
Work History
ACCOUNT MANAGER
Legacy Supply Chain
2022 - 2023
- Managed 7 client accounts spanning across North America, generating 3 to 8% revenue margin monthly
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Enhanced customer relationships and fostered internal team collaboration, ensuring the delivery of top-quality service resulting in long term loyalty
- Led strategic account meetings and presentations, ensuring alignment with defined scopes of work using CRM tools
- Collaborated with senior management to identify and capitalize on new business opportunities, including up and cross-selling initiatives.
CLIENT RELATIONS SPECIALIST
Manco HR Inc.
2019 - 2021
- Cultivated productive relationships with 3 client accounts by providing services of temporary staff with 35 to 42% mark up
- Devised Marketing strategy and developed company’s website, operational data platforms and created content for other sales tools
- Designed creatives and promoted job openings on social media
- Executed job interviews, curated talent pools, and provided the best-matched candidates for client’s needs with 80% retention rate
- Conducted monthly online customer satisfaction surveys.
INSIDE SALES REPRESENTATIVE
Ideal Logistics Inc.
2015 - 2017
- Generated leads for sales managers through effective cold calling
- Provided exceptional customer service to existing clients with regular follow ups.
- Kept detailed records of daily activities through online customer database.
MARKETING EXECUTIVE
Panasonic India Pvt. Ltd.
2012 - 2015
- Developed comprehensive marketing strategies and plans to engage B2B customers effectively
- Executed marketing campaigns across multiple channels, including social media, email marketing, and traditional media
- Collaborated with agencies to create compelling content, such as social media posts, websites, brochures, and advertising creatives
- Successfully performed marketing initiatives, generating leads with a monthly funnel value of $55k to $90k for FY 2013-14
- Orchestrated and coordinated events and product launches
- Fostered cross-functional collaboration to align marketing efforts with the division's overall business objectives.
Education
Certificate in Digital Marketing -
YORK UNIVERSITY (SCS)
Toronto, ON11.2023
Post Graduate Diploma in Management - undefined
INSTITUTE OF INTEGRATED LEARNING IN MANAGEMENT
New Delhi, India04.2012
B.Sc. Life Sciences - undefined
UNIVERSITY OF DELHI
New Delhi, India08.2009
Skills
- Client Relationship Management
- Lead prospecting
- Project Management
- Campaign execution
- Payment collecting
- Upsell opportunities
- Cold calling skills
- Complaint Management
Certification
- CRM software- Salesforce, Keap
- HubSpot Marketing Software Certification
- Google Foundations of Digital Marketing
- Google Ads Certification
- Canva
- Mailchimp
- Wordpress, Elementor
Timeline
Post Graduate Diploma in Management - undefined
INSTITUTE OF INTEGRATED LEARNING IN MANAGEMENT
B.Sc. Life Sciences - undefined
UNIVERSITY OF DELHI
- CRM software- Salesforce, Keap
- HubSpot Marketing Software Certification
- Google Foundations of Digital Marketing
- Google Ads Certification
- Canva
- Mailchimp
- Wordpress, Elementor
ACCOUNT MANAGER
Legacy Supply Chain
2022 - 2023
CLIENT RELATIONS SPECIALIST
Manco HR Inc.
2019 - 2021
INSIDE SALES REPRESENTATIVE
Ideal Logistics Inc.
2015 - 2017
MARKETING EXECUTIVE
Panasonic India Pvt. Ltd.
2012 - 2015
Certificate in Digital Marketing -
YORK UNIVERSITY (SCS)
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