Rashi Phogaat
Ottawa,Canada
Summary
Human Resources professional with experience in recruitment, onboarding, employee relations, and training support. Skilled in scheduling, payroll coordination, and HRIS, with a strong ability to streamline processes, and ensure compliance with organizational policies and employment legislation. Recognized for building collaborative workplace relationships, enhancing employee experiences, and contributing to positive, inclusive work environments. Holding an Advanced Diploma in Business Administration – Human Resources, and combining HR technical knowledge with proven leadership and problem-solving skills to support organizational growth and operational excellence.
Overview
3
3
years of professional experience
Work History
Beauty Sales Associate
Shoppers Drug Mart
Ottawa, ON
05.2023 - Current
- Assisted customers with product selection and provided personalized recommendations.
- Maintained knowledge of current beauty trends and product offerings.
- Conducted product demonstrations to engage customers and highlight benefits.
Cash Manager
Shoppers Drug Mart
Ottawa, Canada
11.2022 - Current
- Trained and mentored staff on customer service best practices.
- Oversaw daily cash transactions and reconciled discrepancies in accounting records.
- Trained staff on best practices for cash management and financial reporting.
- Verified accuracy of bank deposits, withdrawals and transfers.
Assistant Manager
Chocolats Favoris
Ottawa, Ontario
04.2024 - 09.2025
- Assisted in managing daily operations and employee scheduling.
- Coordinated inventory management and product ordering processes.
- Trained new staff on customer service standards and procedures.
Team Lead
Algonquin College Food services
08.2024 - 05.2025
- Coordinated daily operations to ensure smooth workflow across departments.
- Implemented process improvements to increase efficiency and reduce errors.
- Facilitated communication between team members and management for alignment.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
HR Assistant
Algonquin College
Ottawa, ON
01.2024 - 04.2024
- Coordinated employee training sessions and workshops for staff development.
- Assisted in recruiting and onboarding new employees at the college.
- Managed employee records and maintained confidentiality of sensitive information.
Education
Business Administration-Human Resources -
Algonquin College
Ottawa, OntarioSkills
- Recruitment
- Screening
- Onboarding
- Performance Management
- Employee Enquiries
- Customer Service
- Communication
- Client Satisfaction
- High-Volume Interactions
- Training
- Supervision
- Workflow Efficiency
- Team Productivity
- Bank Deposits
- Delegation
- Workplace Policies
- Team Performance
References
Bhimankshu Dey
Store Owner Chocolats Favoris
6132554859
Vansh
Sales Manager Kia
6132209899
Timeline
Team Lead
Algonquin College Food services
08.2024 - 05.2025
Assistant Manager
Chocolats Favoris
04.2024 - 09.2025
HR Assistant
Algonquin College
01.2024 - 04.2024
Beauty Sales Associate
Shoppers Drug Mart
05.2023 - Current
Cash Manager
Shoppers Drug Mart
11.2022 - Current
Business Administration-Human Resources -
Algonquin College