Rashi Dwivedi

• Company Overview: IT department for educational domains in Canada, developed applications for Ministry of Education, Government of Canada, and Saskatchewan Government Provincial School board.
• Developed a Grant Inventory Management Tool for Prairie Valley School Division using Microsoft SharePoint, integrated with a custom digital application compatible across desktop and mobile platforms.
• Leveraged PowerApps, Power Automate, Dynamic 365 CE and mobile app integration to ensure seamless user experience, workflow automation, and real-time data access across the organization.
• Skilled in building Power Apps (Canvas & Model-driven), Power Automate workflows, Power BI dashboards, and Dataverse integrations and Azure integration to drive business transformation, Dynamics 365 CE.
• Dataverse Custom Actions/APIs, Dataverse plugins, custom connectors for integrations with other APIs.
• Azure function, App Service, Webhook, Service Bus, Logic Apps and worked with Azure services such as Azure Functions, Logic Apps, Service Bus, App services
• IT department for educational domains in Canada, developed applications for Ministry of Education, Government of Canada, and Saskatchewan Government Provincial School board.
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• Company Overview: Pharmaceutical company known for its innovative medicines.
• Responsible for the preparation of Project Plan, Strategizing UAT (User Acceptance Testing).
• Involved in the preparation of Functional Specifications, SOWs, ROI, RFPs.
• Led a team of technical and functional developers to complete enhancement projects with Microsoft TFS configurations.
• Pharmaceutical company known for its innovative medicines.

I was given an opportunity to work in the prestigious project of Xerox Corporation. I have worked extensively as part of a team supporting one or more projects in Developer capacity. Primarily, I was involved in Business Process Modeling (AS-IS and TO-BE study), End user discussions and documentationof existing business process flow, Overview update on proposed application model, Requirement Analysis of functional and non-functional processes for software application and business process development. Create, document, and TEST Strategy and Execution Plan, Creation of new roles and responsibilities of business roles based on future state models Document and provide training materialsfor technical operations areas Compile and synthesize information related to both organizational and technical Change Management. Support and execute implementation strategies and plans. Extended support to complete activities associated with Project Management, Project Audit and Internal/External Reviews.

On Technology front, actively worked on promoting Microsoft Team Foundation Server (TFS) and Microsoft SharePointfor hosting web applications, portal-based solutions, change management projects including component-based access and version controls. As an Analyst in Business SME role also supported application performance and load testing activities for Oracle Data Warehouse project with advanced and complex framework and technologies such as SQL, PL/SQL, and UNIX shell scripting, and ASP web report development. I was working as a Onsite/ Offshore coordinator in Oracle DWH, ETL Tool Data Stage, PL/SQL developer, MS SQL developer, ASP reporting, Defect Analysis, Defect Ticket creation.

Web Applications:

In this project, I was working as an Analyst and was bridging between IT and Business teams. Here, I was involved to develop an online system to support Product Order Life Cycle Management Application using Microsoft technologies (ASP.Net)and SQL server. Extensively used Microsoft TFS (Team Foundation Server) for web portal deployment and linked with Microsoft SharePoint services for document repository and version control and access control features.

• Initial Study to propose Application Technology
• Business Case Studies
• Requirement Analysis and Documentation
• Documentation – To prepare Technical Design and System Design documents
• Planning and Testing Strategy and test cases buildup
• Working with Quality Assurance team for testing automation and support
• Team Coordination between Onsite / offshore teams
• Developer support for Performance testing, Load testing simulations and analysis
• Business Analyst support for Performance Monitoring, Analysis and Tuning
• Onsite / offshore communication and coordination
• SLA mitigation – Production Support
• Audit tracking, documentation for internal and external reviews
• Weekly Status Call

DataWarehouse Project: This is an Oracle DataWarehouse Project.

• Parts, supplies, and equipment inventory data comes from a variety of data sources and technical platforms. Data is generally inaccessible at the source and little history is available.
• Business requires timely, accurate, quality information and the need to share the same data and information, which should be easily accessible.
• Reporting requests are labor intensive, often difficult to produce resulting in negative customer satisfaction.

– Expensive storage, processing, support on the mainframe.

– Redundant custom extracts from legacy sources for current desktop tools using programming.

– Multiple naming conventions exist, making extraction difficult.

I have extensively worked on following to support Warehouse projects.

· Conducting and Facilitating Workshop to provide new application demo and end User Training

· Enable user training and demonstration for End -USER Information Access for business needs

· Onsite / offshore coordination to provide 24x7 support

· Automation Planning , Test cases buildupand UAT Testing

· Supporting Quality Assurance team

· SLA mitigation to provide support to meet project SLA (production support)

· Audit tracking and reviews

· Resource Management, Cost Budget Preparation, Project Planning and Review

· Project Status Reporting, Weekly Status Call

· Patch Analysis and Documentation- Integration testing of latest patches and code fixes for all associated COTS applications

• Company Overview: Prestigious IT services, consulting, and business solutions organization.
• Worked as a Project Manager, Business Analyst and IT Consultant for Tata Consultancy Services (TCS) since 2003.
• Responsible for preparation of Project Plan, Strategizing UAT (User Acceptance Testing).
• Involved in the preparation of Functional Specifications, SOWs, ROI, RFPs.
• Led a team of technical and functional developers to complete enhancement projects with Microsoft TFS configurations.
• Prestigious IT services, consulting, and business solutions organization.

• Company Overview: Telecommunications and data networking equipment manufacturer.
• Responsible for the preparation of Project Plan, Strategizing UAT (User Acceptance Testing).
• Involved in requirement analysis and gathered business requirements from business group owners and SMEs.
• Telecommunications and data networking equipment manufacturer.

I had completed my in-house Initial Learning Program successfully and joined TCS development project as Business Analyst. During my project tenure in TCS, I have developed an understanding in TCS' business processes, client's business processes, software correlations and management.I have also participated in core project activities like IPMS effort tracking, Defect & Causal Analysis, SIX Sigma concepts, Knowledge Transition, Documentation, Training, Mentoring and Team building.

• Analyzed data trends to identify opportunities for process improvement and cost reduction.
• Developed reports to communicate insights and support decision-making for management teams.
• Collaborated with cross-functional teams to align strategies and optimize operational efficiency.