Rashelle Joseph
Whitby,ON
Summary
Experienced DEI Facilitator with exceptional client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
10
10
years of professional experience
Work History
Senior Project Manager
Wesley Wilcox Inc
2021.08 - Current
- Maintained and managed property maintenance for condominiums managed by Icon Management, Eldebron Management, Oben Flats, Markel Management, and other management companies over the GTA
- Planned and executed property maintenance for 30 buildings for the company Golfour Property Services Inc
- Managed scheduling, budget, coordinating, invoices, and overseeing vendors and subcontractors
- In charge of subcontractor inventory in order to ensure that purchasing activity matched the stock required
- Communicated daily with property and condominium management to ensure each project’s quality is upheld to standards
- Worked with builders and developers in maintaining any project deficiencies and maintenance required throughout the construction process
- Site managed each project in order to ensure that the daily work is complete
- Exceeded site inspection KPIs by 6% via client feedback, updated manuals, and multiple teams involved with the inspection process
- Increased client satisfaction from 85% to 95% through post construction walk-throughs and any personal Q&As
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Communicated project plans and progress to key stakeholders and project contributors.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
Senior Project Manger
A Womens Work (nonprofit)
2019.04 - Current
- Planned and successfully executed women based, free pre-apprentice program called "Tools and Equipment: The Saw," that break down barriers within trades
- Promoted diversity, inclusion, equity, and women empowerment through initiatives of this nonprofit called "A Women's Work"
- Created a school facility as a safe-space and a voice for women who are underrepresented within the construction industry
- Provided programs, support, resources, and vendors to equip women in specific trades
- Provided job opportunities and certification recognized under work force construction tools and techniques
- Collaborated with sponsors such as Milwaukee, Bosch, and Ellis Don to conduct workshops
- Organized individual gift baskets from sponsors as means of appreciation
- Monitored and tracked time records for students in need of hours for individual apprenticeships
- Planned and participated as a vendor and guest speaker at the 2022 DEI event called "Dreamers Day." This promoted support and education for young girls and women interested in studying specific trades
Senior Project Manager
The EthelFox Construct Group
2019.04 - 2021.05
- Developed and managed demolition and renovations of numerous properties based on fixed timelines and milestones
- Managed trades, budgets, and timelines for new development projects with various development companies
- Executed all pre-construction, construction, quality control, and post construction responsibilities
- Planned and managed a $20 million dollar partnership with a non-profit organization called “Circle Community Land Trust” that’s geared towards fixing and improving interior and exterior renovations for all Toronto housing over an eight-year timeframe
- Communicated and organized interior and exterior improvements in accordance with clients’, businesses, vendors, and stakeholders
- Ensured conformity to building plans and architectural drawings, while maintaining safe and productive construction sites
- Trained and motivated the project team for project success
- Coordinated with site managers and trades in order to ensure that all scheduled work was completed and that construction-based projects were finished on schedule
- Ensured that daily progress photos with a detailed outline were submitted by trades to confirm that the scheduled work was properly executed
- Implemented the use of Microsoft Project to maintain and track schedules, manage budgets and resources, analyze project progress along with individual workloads
- Created and communicated project updates via presentations, Change Reports, Progress Reports, Status Reports, Cost Benefits Analysis Reports, resource reports, and virtual meetings
- Designed material selection for each project in order to help clientele decide on the interior design and materials of their homes; this selection helps guide clientele with options in finalizing all fixtures, furniture, appliances, and overall design of their selected space
- Generated budgets based on potential costs and capital for renovations, demolitions, environmental cleanings, and annual company based charitable events (i.e. food/toy drives)
- Managed and scheduled inspections and estimates for commercial and residential projects
- Implemented a mandatory weekly walk-through throughout each project until completion in order to achieve project success and clientele satisfaction
- Coordinated with project team and trades to ensure that company standards were upheld and executed with clients during project updates and meetings
- Communicated daily with clients’ via scheduled calls, texts, and emails
- Conducted risk analysis in order to avoid and mitigate any potential triggers that may arise during the clienteles’ property or business demolitions
- Recruited and evaluated staff via interviews; scheduled training workshops in order to equip employees with the fundamental knowledge of The EthelFox Construct Group services
- Responsible for quotes, filing, record keeping, benefits distribution, and ensuring the documentation and reconciliation of all internal and external expenses were updated in a timely manner
- Managed schedules for each employee based on availability
- Created team unity through successful communication, team building exercises, and workshops while strategically planning future business ventures and events
- Managed service feedback via surveys and feedback calls
- Increased clientele intake while maintaining present clientele relationship by implementing a marketing team that effectively promoted the business through various marketing platforms
- Performed risk analysis in order to avoid and mitigate any potential triggers that may arise during the clienteles’ property or business demolitions
- In charge of invoices, quotes, team schedules, reports, and managing large scale budgets for each project
Project Manager
Noir Design
2015.09 - 2019.02
- Implemented project kick-offs by coordinating, identifying, and organizing the planning and execution of new developed luxury homes and office buildings
- Created and managed numerous project portfolios in order to successfully maintain budget and time, based on each project’s deliverables
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and initiated projects, managed costs, and monitored performance.
- Act as the main point of contact for communication on all incoming requests, changes, contracts, and information regarding the momentum and advancement of each project
- Tracked and followed up on project’s progression for each department
- Composed and prepared each project’s plan, change requests, decision logs, risk and status reports, and presentations using various software applications to support staff and maintain quality and scope throughout each project
- Ensured project closures were proficiently completed and up to policy and procedure standard
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
HR Manager
Guess
2013.07 - 2018.07
- Head of Human Resources Department
- Conducted analytical tasks by executing closing reads, creating segment trackers, and comparing prior years’ sales reports and volume with target, conversion, and present quantifiable in order to assess day to day operations and future strategies
- Managed operational aspects of business through tracking daily finances and budgets, payroll, as well as tallying up daily and weekly sales based on data analysis
- Collaborated with other team leaders in order to increase overall productivity and sales by 15% within the corporation
- Consistently recruited and trained new employees in order to fit the brand, promoted growth by enrolling aspiring candidates into the “Future Leaders Program,” and to uphold company policies and procedures
- On -boarded new employees while upholding Guess’ policies and standards based on inclusion, equality, equity, and diversity.
- Communicated with employees of lack of performance through scheduled meetings by analyzing strengths and weaknesses in order to increase success rates
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Education
License Certificate - Project Management - PMP
Project Management Institute - PMI
Toronto12.2023
Post-Degree Certificate - Project Management
University of Toronto-School of Continuing Studies
Toronto07.2020
Bachelor of Science - Psychology
University of Toronto
Scarborough06.2017
Skills
- Leading Projects
- Material and Labor Scheduling
- Requirements Definition
- Project Plan Development
- Project Records
- Championing in breaking barriers and cultivating new societal norms
- Career Development
- Contract Preparation
- Zealous about diversity, equality, equity, and inclusion within the workplace as well as in communities
- Created unity amongst power dynamics in the overall workplace
- Consumer Branding
Accomplishments
- Achieved the "A.B.L.E." Scholarship through effectively helping with the law program and exceeding its requirements.
- Collaborated with a team of 10 women in the development of the nonprofit, "A Womens Work," for women in the trades.
- Supervised team of 50 emplyees as a HR Manager.
Timeline
Senior Project Manager
Wesley Wilcox Inc
2021.08 - Current
Senior Project Manger
A Womens Work (nonprofit)
2019.04 - Current
Senior Project Manager
The EthelFox Construct Group
2019.04 - 2021.05
Project Manager
Noir Design
2015.09 - 2019.02
HR Manager
Guess
2013.07 - 2018.07
License Certificate - Project Management - PMP
Project Management Institute - PMI
Post-Degree Certificate - Project Management
University of Toronto-School of Continuing Studies
Bachelor of Science - Psychology
University of Toronto
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