Rashel Gonzales
Santa Rosa
Summary
Dynamic Retail Store Lead at Mens Wearhouse with a proven track record of achieving sales targets through strategic planning and exceptional customer service. Skilled in team leadership and merchandise display, I enhance customer loyalty by creating personalized shopping experiences and effectively addressing concerns, driving both satisfaction and sales growth. I excel in inventory management and sales strategies, ensuring efficient store operations.
Overview
3
3
years of professional experience
Work History
Retail Store Lead
Mens Wearhouse
05.2022 - Current
- Achieved monthly sales targets consistently through strategic planning, promoting featured products effectively.
- Led a team of associates, prioritizing tasks to ensure smooth daily operations and achieve sales goals.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Coordinated seasonal floor sets transitions smoothly which minimized downtime on the sales floor.
- Enhanced customer loyalty through personalized shopping experiences and tailored product recommendations.
Education
Finance
Santa Rosa Junior College
Santa RosaHigh School Diploma -
Roseland Collegiate Prep
Santa Rosa, CA05-2023
Skills
- Customer engagement
- Store operations
- Merchandise display
- Sales strategy development
- Customer service
- Friendly and helpful
- Time management
- Team leadership
- Multitasking proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Store Lead
Mens Wearhouse
05.2022 - Current
Finance
Santa Rosa Junior College
High School Diploma -
Roseland Collegiate Prep
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