Rashel Chavarria
Lynwood
Summary
Strong leader and problem solver always finding room to evolve and grow . Im a fast learner and work well underpressure while still maintaining our standards. Resourceful and experienced worker offering expertise in customer service.
Overview
7
7
years of professional experience
Work History
Manager's Assistant
Luna Grill
03.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence.
- Offered hands-on assistance to customers and assessing needs.
- Managing high-volume nights efficiently, multitasking between seating guests, serving drinks, processing payments and answering phones.
Shift Leader
Mcdonalds, PDI FOODS
01.2018 - 02.2019
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Strong multitasking abilities while juggling multiple responsibilities in a fast-paced environment.
Education
High School Diploma -
Firebaugh High School
Lynwood, CA06-2019
Skills
- Customer service
- Positive attitude
- Money handling
- Complaint resolution
- Call handling
- Teamwork
- Sales and upselling
- Computer skills mostly on excel and google
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager's Assistant
Luna Grill
03.2021 - Current
Shift Leader
Mcdonalds, PDI FOODS
01.2018 - 02.2019
High School Diploma -
Firebaugh High School
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