Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Rasheedat Muse

Primary Food Processor
Ibadan, Nigeria

Summary

I am an energetic , fast learner and goal getting team-player with ability to work independently and as a member of a team.

Currently self employed but can deploy my skill set towards enhancement of the bottom line for my would be corporation.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
5
5
Certifications

Work History

Work From Home Agent

Self Employed ( E-Commerce and farm produce merchant/processor)
Ibadan, Oyo State
06.2018 - Current
  • Supported production needs by performing routine tasks using standard procedures and HCCAP guidelines
  • Carefully packaged finished products and prepared for shipment.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Used equipment properly to avoid workplace hazards or injuries.+
  • Train, supervises and motivates my support staffs on HACCP and GHP standards.
  • Developed and maintained knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.
  • Processed orders, monitored back-orders, invoiced and followed shipping procedures to expedite online ordering process.
  • Followed-up with online price quotes via email and phone to answer questions and close sales.
  • Responded to website and email inquiries within [Number] business days to maintain customer satisfaction and generate positive reviews.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints in a timely manner.
  • Developed relationships with customers and used product and process knowledge to provide unrivaled customer experiences.
  • Assessed customer issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.

Youth Corps Staff

Central Bank of Nigeria
Lagos, Nigeria, Lagos State
08.1997 - 07.1998
  • Carried out day-to-day duties accurately and efficiently.
  • Collaborated with team members to achieve smooth organizational operations of all Central Bank branches
  • Identified issues, analyzed information and provided solutions to problems.
  • Exceeded goals through effective task prioritization, great work ethics and effective communication skills
  • Participated in team-building activities to enhance working relationships.

Industrial Training IT Staff

Afribank of Nigeria PLC
Lagos , Nigeria, Lagos State
07.1993 - 06.1994
  • Demonstrated respect, friendliness and willingness to help wherever needed as part of the Corporate Branch team.
  • Carried out day-to-day duties accurately and efficiently.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to corporate clients and handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exceeded goals through effective task prioritization and great work ethic.

Education

Post Graduate Diploma - Management Studies

University of Calabar
Lagos Centre
07.1999 - 08.2000

Higher National Diploma - Advanced Business Administration

Ogun State Polytechnic
Abeokuta, Nigeria
09.1994 - 07.1996

Ordinary National Certificate - Business Administration

Ogun State Polytechnic
Abeokuta , Nigeria
08.1991 - 06.1993

Skills

Compliance scorecards

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Certification

Certificate in Computer Studies October 1999

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Work From Home Agent

Self Employed ( E-Commerce and farm produce merchant/processor)
06.2018 - Current

Post Graduate Diploma - Management Studies

University of Calabar
07.1999 - 08.2000

Youth Corps Staff

Central Bank of Nigeria
08.1997 - 07.1998

Higher National Diploma - Advanced Business Administration

Ogun State Polytechnic
09.1994 - 07.1996

Industrial Training IT Staff

Afribank of Nigeria PLC
07.1993 - 06.1994

Ordinary National Certificate - Business Administration

Ogun State Polytechnic
08.1991 - 06.1993

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Rasheedat MusePrimary Food Processor