Dedicated caregiver with extensive experience at Evergreen Retirement Residence, excelling in patient observation and compassionate communication. Recognized for leadership skills and promoting high customer satisfaction. Committed to ensuring safety compliance and providing emotional support, while enhancing clients' quality of life through engaging activities and personalized care.
Overview
25
25
years of professional experience
Work History
Caregiver
Evergreen Retirement Residence
Burbank
09.2023 - Current
Assisted clients with maintaining good personal hygiene.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Followed safe lifting and transferring techniques to transport residents.
Provided leadership and guidance to Caregivers, ensuring proper care of elderly patients.
Monitored health and well-being of clients and reported significant health changes.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked with cross-functional teams to achieve goals.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Recognized by management for providing exceptional customer service.
Caregiver
IHSS
Los Angeles
06.2000 - 09.2023
Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
Reported concerns to nurse supervisor to promote optimal care.
Provided emotional comfort during difficult times for families dealing with end-of-life issues.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Laundered clothing and bedding to prevent infection.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Ensured that all safety protocols were followed while working with clients in their home environment.
Assisted clients with maintaining good personal hygiene.
Prepared healthy meals for to meet unique nutrition needs.
Assisted with meal planning to meet nutritional plans.
Followed safe lifting and transferring techniques to transport residents.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Supported bathing, dressing and personal care needs.
Responded appropriately to emergency situations involving clients while adhering to safety regulations.