Summary
Overview
Work History
Education
Skills
Certification
First Aid
Additional Information
Timeline
Generic

Rasheed Tabarak

Scarborough,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.

Conscientious with experience solving problems. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Concierge Supervisor

Robust Security
Toronto, ON
10.2021 - 08.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Maintained energy and enthusiasm in fast-paced environment.

Concierge

Robust Security
Toronto, ON
05.2020 - 10.2021

Pharmacy Assistant

Shopper's Drug Mart
Toronto, ON
01.2020 - 04.2020
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Performed safety checks when dispensing medications to optimize patient safety.

Customer Service Associate

Troikaa Pharmaceuticals
Hyderabad, India
01.2019 - 07.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Resolved concerns with products or services to help with retention and drive sales.

Education

Diploma - Business Administration

Canadore College
Scarborough
08.2021

Diploma - Health Care Administration

Canadore College
Scarborough
12.2020

Bachelor of Pharmacy - Pharmacy

Osmania University
Hyderabad, India
05.2018

Skills

  • Operational Efficiency
  • Superior Customer Service
  • Communications Strategies
  • Issue Resolution
  • Performance Strategies
  • Administrative Support
  • Customer Needs Assessments

Certification


Licensed Security Guard




First Aid

Ontario First Aid Training


CPR Training

Additional Information

Won Many Awards in Sports During My Schooling.

Participated in Various extra curricular activities.

Timeline

Concierge Supervisor

Robust Security
10.2021 - 08.2022

Concierge

Robust Security
05.2020 - 10.2021

Pharmacy Assistant

Shopper's Drug Mart
01.2020 - 04.2020

Customer Service Associate

Troikaa Pharmaceuticals
01.2019 - 07.2019

Diploma - Business Administration

Canadore College

Diploma - Health Care Administration

Canadore College

Bachelor of Pharmacy - Pharmacy

Osmania University

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Rasheed Tabarak