Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

RASHEDA MCKENZIE

Pickering,ON

Summary

Highly motivated and a quick learner who is punctual and able to follow directions easily Excellent communication, interpersonal skills with strong work ethics Committed team player who is eager to learn skills in the construction industry Reliable, dependable, responsible and efficient hard worker Friendly positive attitude

Overview

16
16
years of professional experience
1
1
Certification

Work History

Cashier

Food Palace
  • Scanned goods and ensure pricing is accurate
  • Collected payments in cash or credit, issued receipts and refunds
  • Resolved customer complaints and ensure their satisfaction
  • Maintained clean and tidy checkout area.

Housekeeper Aide

Bayshore Health Care
01.2023 - Current
  • Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
  • Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
  • Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
  • Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all areas of the property.
  • Upheld company standards and expectations by consistently adhering to established policies and procedures during daily housekeeping activities.
  • Provided exceptional support to fellow team members during peak times or when additional assistance was required, promoting a cohesive work environment.
  • Supported adherence to safety regulations by using appropriate chemicals and equipment during cleaning processes.
  • Collaborated with maintenance teams on any repairs or upkeep needed within guest rooms or common areas, promoting a well-maintained property appearance.
  • Set an example for new team members by modeling appropriate behavior, work ethic, and job-specific skills, fostering a positive workplace culture.
  • Assisted in inventory management, ensuring all necessary supplies were available for housekeeping staff to complete their tasks effectively.
  • Demonstrated strong attention to detail while completing various cleaning tasks, resulting in consistently spotless rooms for guests.
  • Improved teamwork among housekeeping staff by fostering open communication and collaboration within the department.
  • Ensured timely completion of tasks by adhering to daily schedules and prioritizing duties.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Team Leader

Bayshore Healthcare
01.2023 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Agricultural/Livestock Farmer Manager

Family Farm
01.2013 - 01.2022
  • Supervised all steps of crop production, including planting and harvesting
  • Budgeted and maintained accurate financial records
  • Followed food and animal safety procedures.

Cashier

Continental Wholesale
01.2009 - 01.2013
  • Operated cash register by scanning and totalling customer items purchased
  • Provided positive customer experience with fair, friendly and courteous service
  • Collected payments by accepting cash, cheque or charge payments from customers and make change for cash payments
  • Balanced cash drawer by counting cash at beginning and end of shift
  • Maintained a safe and clean working environment by complying with procedures, rules and regulations.

Education

Completed Adaptive Resilience Workshop -

USAID Disaster Relief Workshop
Jamaica
01.2016

Completed Training in Food Preparation -

Human Employment and Resource Training
Jamaica
01.2014

Completed High School Diploma Program -

Denbigh High School
Jamaica
01.2014

Skills

Health and safety comittee and Housekeeping

References

References available on request.

Languages

English
Full Professional

Certification

JHSC Certification part 1&2

House keeping 02.Environmental services part 2

Dementia

Client Abuse and neglect policy

Privacy management 2023

Violence prevention education level 1&2-ucp

Worker health and safety awareness in 4 steps

Whmis training

Certificates can given upon request.

Timeline

Housekeeper Aide

Bayshore Health Care
01.2023 - Current

Team Leader

Bayshore Healthcare
01.2023 - Current

Agricultural/Livestock Farmer Manager

Family Farm
01.2013 - 01.2022

Cashier

Continental Wholesale
01.2009 - 01.2013

Cashier

Food Palace

Completed Adaptive Resilience Workshop -

USAID Disaster Relief Workshop

Completed Training in Food Preparation -

Human Employment and Resource Training

Completed High School Diploma Program -

Denbigh High School

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