Summary
Overview
Work History
Education
Skills
Language
AVAILABILITY (PART-TIME)
Timeline
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Rashanthina Raj Rajandran

Summary

Aiming to secure a position in a reputable organization to expand my knowledge, learnings, and skills and grow professionally.

Overview

10
10
years of professional experience

Work History

Sales Associate (Part-Time)

Lindt & Sprungli
01.2025 - Current
  • Resolved customer concerns quickly and professionally, ensuring a positive shopping experience and maintaining high customer satisfaction.
  • Replenish shelves and displays as needed.
  • Maintained clean and organised product displays.
  • Assisted customers with product inquiries, offering detailed knowledge of ingredients, flavours and gift option to support purchasing decision.
  • Prepared and served hot and cold beverages according to customer’s preferences, ensuring quality and customer satisfaction.

Restaurant Hostess & Cashier

Oriental Kopi
01.2024 - 09.2024
  • Greeted and seated guests in a friendly, professional manner, managing waitlists and reservations.
  • Maintained a clean and organized front-of-house area to create a welcoming environment.
  • Processed customer payments accurately using POS systems—cash, debit, and credit.
  • Handled takeout orders, answered phone inquiries, and ensured correct order packaging.
  • Balanced cash drawer at the end of shifts and prepared daily sales summaries.
  • Provided excellent customer service by addressing guest concerns and requests promptly.

Customer Service Representative

Decathlon
01.2023 - 01.2024
  • Answered customer telephone calls, emails, and in-person inquiries.
  • Responded to customer requests for products, services, and company information.
  • Ensured that shelves were well-organized, products were correctly labeled, and promotional materials were displayed according to company standards.
  • Guided customers through product features, explaining the benefits and helping them make informed decisions to ensure long-term satisfaction.

Administrative Assistant

Megathermaltron Engineering & Trading
01.2022 - 12.2022
  • Scheduled and coordinated appointments, meetings, appointments, and travel arrangements.
  • Maintain payroll records.
  • Prepared Invoices, memos and other reports.
  • Answered telephones and emails in a prompt manner.
  • Handled email, mail and faxes.
  • Facilitated the timely submission of documents by handling external deliveries when required.

Admin & Marketing Consultant

Gkalas Technologies
11.2015 - 12.2015
  • Assist in data entry tasks, including updating databases and spreadsheets.
  • Organize and file documents and records.
  • Prepare meeting materials and agendas.
  • Assist in managing and updating social media accounts.

Education

MBA - Business Administration

University Canada West
Vancouver, BC
06-2026

Bachelor of Arts - Business Administration

UCSI University
Kuala Lumpur, Malaysia
09-2022

Skills

  • Time management
  • Leadership skills and able to complete team projects on time and within scope
  • Verbal and written skills
  • Strategic Thinking
  • Excellent communication skills and team work with ability to work in culturally diverse environment
  • Responsible towards my job
  • Eager to learn new things
  • Teamwork and collaboration
  • Customer assistance
  • Strong multitasking

Language

English
Mandarin
Tamil
Malay

AVAILABILITY (PART-TIME)

  • All day Available - Friday, Saturday & Sunday
  • After 12am - Tuesday, Thursday

Timeline

Sales Associate (Part-Time)

Lindt & Sprungli
01.2025 - Current

Restaurant Hostess & Cashier

Oriental Kopi
01.2024 - 09.2024

Customer Service Representative

Decathlon
01.2023 - 01.2024

Administrative Assistant

Megathermaltron Engineering & Trading
01.2022 - 12.2022

Admin & Marketing Consultant

Gkalas Technologies
11.2015 - 12.2015

MBA - Business Administration

University Canada West

Bachelor of Arts - Business Administration

UCSI University

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Rashanthina Raj Rajandran