Rashanthina Raj Rajandran
Summary
Aiming to secure a position in a reputable organization to expand my knowledge, learnings, and skills and grow professionally.
Overview
10
10
years of professional experience
Work History
Sales Associate (Part-Time)
Lindt & Sprungli
01.2025 - Current
- Resolved customer concerns quickly and professionally, ensuring a positive shopping experience and maintaining high customer satisfaction.
- Replenish shelves and displays as needed.
- Maintained clean and organised product displays.
- Assisted customers with product inquiries, offering detailed knowledge of ingredients, flavours and gift option to support purchasing decision.
- Prepared and served hot and cold beverages according to customer’s preferences, ensuring quality and customer satisfaction.
Restaurant Hostess & Cashier
Oriental Kopi
01.2024 - 09.2024
- Greeted and seated guests in a friendly, professional manner, managing waitlists and reservations.
- Maintained a clean and organized front-of-house area to create a welcoming environment.
- Processed customer payments accurately using POS systems—cash, debit, and credit.
- Handled takeout orders, answered phone inquiries, and ensured correct order packaging.
- Balanced cash drawer at the end of shifts and prepared daily sales summaries.
- Provided excellent customer service by addressing guest concerns and requests promptly.
Customer Service Representative
Decathlon
01.2023 - 01.2024
- Answered customer telephone calls, emails, and in-person inquiries.
- Responded to customer requests for products, services, and company information.
- Ensured that shelves were well-organized, products were correctly labeled, and promotional materials were displayed according to company standards.
- Guided customers through product features, explaining the benefits and helping them make informed decisions to ensure long-term satisfaction.
Administrative Assistant
Megathermaltron Engineering & Trading
01.2022 - 12.2022
- Scheduled and coordinated appointments, meetings, appointments, and travel arrangements.
- Maintain payroll records.
- Prepared Invoices, memos and other reports.
- Answered telephones and emails in a prompt manner.
- Handled email, mail and faxes.
- Facilitated the timely submission of documents by handling external deliveries when required.
Admin & Marketing Consultant
Gkalas Technologies
11.2015 - 12.2015
- Assist in data entry tasks, including updating databases and spreadsheets.
- Organize and file documents and records.
- Prepare meeting materials and agendas.
- Assist in managing and updating social media accounts.
Education
MBA - Business Administration
University Canada West
Vancouver, BC06-2026
Bachelor of Arts - Business Administration
UCSI University
Kuala Lumpur, Malaysia09-2022
Skills
- Time management
- Leadership skills and able to complete team projects on time and within scope
- Verbal and written skills
- Strategic Thinking
- Excellent communication skills and team work with ability to work in culturally diverse environment
- Responsible towards my job
- Eager to learn new things
- Teamwork and collaboration
- Customer assistance
- Strong multitasking
Language
English
Mandarin
Tamil
Malay
AVAILABILITY (PART-TIME)
- All day Available - Friday, Saturday & Sunday
- After 12am - Tuesday, Thursday
Timeline
Sales Associate (Part-Time)
Lindt & Sprungli
01.2025 - Current
Restaurant Hostess & Cashier
Oriental Kopi
01.2024 - 09.2024
Customer Service Representative
Decathlon
01.2023 - 01.2024
Administrative Assistant
Megathermaltron Engineering & Trading
01.2022 - 12.2022
Admin & Marketing Consultant
Gkalas Technologies
11.2015 - 12.2015
MBA - Business Administration
University Canada West
Bachelor of Arts - Business Administration
UCSI University