Rashanjot Kaur
Calgary,Canada
Summary
Energetic and detail-oriented professional with experience supporting staff, operations, and customer service in HR and retail environments. Skilled in scheduling, recruitment, employee records, and team support, with a track record of improving efficiency and sales. Proficient in Workday, Microsoft Office, Tableau, DSP, Outlook, and Teams, seeking a role to leverage leadership and organisational skills to support staff and operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Scheduling Clerk
Saint Paul Hospital
04.2025 - 12.2025
- Process employee call-offs using ESP and coordinate shift coverage through AndGo, ensuring timely communication and minimal disruption to operations.
- Manage shift bidding according to seniority and union rules, assigning coverage fairly and accurately.
- Maintain detailed Excel records of all shift backfills, call-offs, and schedule changes to track staffing history and support reporting.
- Collaborate with department managers and staff to confirm shift coverage and resolve scheduling conflicts efficiently.
- Ensure compliance with hospital policies, union agreements, and privacy regulations while handling employee scheduling and records.
Assistant Manager
Carters Oshkosh
08.2022 - 03.2025
- Managed administrative tasks using Microsoft Office, prepared sales reports, maintained records and created management presentations.
- Administrative and reporting processes using Microsoft Office, Tableau and DSP, contributing to 107% YTD sales growth compared to last year.
- Managed full-cycle recruitment and employee records through Workday, ensuring compliance with company policies and regulatory standards.
- Communicated daily with senior leadership through Outlook and Microsoft Teams, providing clear updates on performance, staffing and development.
- Conducted audits and implemented corrective actions, resulting in 98.4% shrink improvement.
- Led hiring, interviewing, and training initiatives, acting as a key link between store leadership and corporate HR.
Education
BBA - Human Resource Management
Acsenda School of Management School
Vancouver, BC03.2023
Skills
- Scheduling and shift coordination
- Recruitment and employee records management
- Data tracking and reporting
- Customer service
- Team leadership
- Communication
- Collaboration
- Compliance with policies
- Safety regulations
- Training
- Mentoring staff
Certification
- Healthcare Assistant Program
- First Aid and CPR
- WHMIS
- Food Safe 1
Timeline
Scheduling Clerk
Saint Paul Hospital
04.2025 - 12.2025
Assistant Manager
Carters Oshkosh
08.2022 - 03.2025
BBA - Human Resource Management
Acsenda School of Management School