Hi, I’m
RASHADUL ISLAM HIRA
TECHNICAL SALES
SCARBOROUGH,ON
Your most unhappy customers are your greatest source of learning.
Bill Gates
Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Dedicated RFID TECHNOLGY professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
years of professional experience
1
Language
Work History
RECENT TOUCH BANGLADESH LIMITED
Managing Director
02.2008 - 12.2023
Job overview
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Prepared annual budgets with controls to prevent overages.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Monitored and coordinated workflows to optimize resources.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.
- Established a high-performing executive team, recruiting top talent from diverse industries to drive organizational excellence.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Piloted cross-departmental projects to achieve successful delivery of new initiatives.
- Drove bottom-line results through rigorous financial analysis, cost containment measures, and efficient capital deployment strategies.
- Spearheaded corporate reorganization efforts, realigning internal resources to better support growth objectives.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Reduced operational risks while organizing data to forecast performance trends.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
TEJGOAN COLLEGEBANGLADESH
Bachelor of Commerce from Accounting
10.2001
University Overview
- Professional Development Studies: 2021
Skills
- Operations Management
- Staff Management
- Quality Assurance
- Team Collaboration
- Client Relationships
- Business Planning
- Strategic Planning
- Partnership Development
- Project Management
- Business Administration
- Budget Development
- Business Development
- Strategic Partnerships
- Negotiation
- New business launch
- Financial Management
- International Expansion
- Corporate Social Responsibility
- Succession Planning
- Budget Management
- Organizational Development
- Revenue Growth
- Investor Relations
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
TRAVELLING AND PLAY CRICKET
I am frequent traveler and cricket is very favorite game for me. I always like to play cricket.
Timeline
Managing Director
RECENT TOUCH BANGLADESH LIMITED
02.2008 - 12.2023
TEJGOAN COLLEGE
Bachelor of Commerce from Accounting
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balancePaid sick leaveHealthcare benefitsPaid time off401k match4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsCareer advancementStock Options / Equity / Profit SharingSoftware
ERP
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