Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Freelance Experience
Community Service
Timeline
Generic

Rashad Webb

Loma Linda

Summary

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Burgeson'S Heating & Air Conditioning
02.2025 - Current
  • Responded to customer requests for products, services, and company information.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Delivered prompt service to prioritize customer needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

RESTAURANT TEAM MEMBER

Benjarong's Thai Cuisine
03.2019 - Current
  • Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service.
  • Performed cashiering duties accurately including taking orders, handling payments, making change.
  • Provided friendly and attentive service to ensure customer satisfaction.

TEAM MEMBER

Party City
10.2019 - 12.2019
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
  • Greeted customers and answered questions regarding products and promotions.
  • Provided support to team members to ensure all goals were met in a timely manner.
  • Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
  • Sorted, labeled, and dated merchandise to prevent expirations and product losses.
  • Notified supervisors of item shortages to replenish inventory.
  • Stocked shelves according to planograms and faced merchandise for visibility.

ASSISTANT

Rubidoux Church Food Drive
08.2016 - 09.2016

Education

ASSOCIATE IN ARTS (A.A.) - ILLUSTRATION

Riverside City College
Riverside, CA
12.2024

BACHELOR OF ARTS (B.A.) - ILLUSTRATION/ ANIMATION

California Baptist University
Riverside, CA
04.2023

HIGH SCHOOL DIPLOMA - undefined

Redlands East Valley High School
Redlands, CA
06.2019

Skills

  • Taking Orders
  • Email and Phone Orders
  • Portion Sizes
  • Kitchen Cook Lines
  • Sweeping and Mopping
  • Verbal and Written Communication
  • Garnishing and Plating
  • Plates Presentation
  • Washing and Storing Dishes
  • Billing and Payment Processing
  • Bussing and Pre-Bussing
  • Food Safety Procedures
  • Cleaning and Sanitizing
  • Customer Interaction

Certification

Food Handlers Certified

Additional Information - Freelance Experience

Outside of the time I spend in the workplace I diligently put my effort towards making art; both for myself and for others. I have been a professional freelance illustrator for the past 5 years and in that time I have worked with/for a wide variety of people. Musicians, owners of small businesses, clothing brands, independent authors, and I even work on making my own books. The work I have done in the art world over these past 5 years has taught me how to be creative, good at time management, a team player, patient, and above all else it has greatly fostered my ability to learn on the field.

Community Service

ASSISTANT, Rubidoux Church Food Drive, Rubidoux, CA, 08/01/16, 09/01/16

Timeline

Customer Service Representative

Burgeson'S Heating & Air Conditioning
02.2025 - Current

TEAM MEMBER

Party City
10.2019 - 12.2019

RESTAURANT TEAM MEMBER

Benjarong's Thai Cuisine
03.2019 - Current

ASSISTANT

Rubidoux Church Food Drive
08.2016 - 09.2016

BACHELOR OF ARTS (B.A.) - ILLUSTRATION/ ANIMATION

California Baptist University

HIGH SCHOOL DIPLOMA - undefined

Redlands East Valley High School

ASSOCIATE IN ARTS (A.A.) - ILLUSTRATION

Riverside City College

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