Rashad Shaikh
Markham,Canada
Summary
Dedicated professional with practical construction experience and a track record of managing challenges in high-pressure environments. Committed to pursuing HVAC certifications, demonstrating a proactive approach to establishing a successful career in the trade.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Guest Services & Group Travel Manager
Accurate Travel & Tours
Toronto, Canada
03.2019 - Current
- Coordinated logistics, scheduling, and operations for large groups in fast-paced environments
- Managed unexpected issues and resolved problems quickly under pressure
- Maintained strong communication and organization to ensure smooth operations
- Handled multiple responsibilities simultaneously while meeting strict timelines
Construction Labourer
Private Company
Toronto, Canada
06.2017 - 08.2017
- Assisted skilled trades with installations and on-site tasks
- Used basic tools and handled materials in active job site environments
- Maintained safety standards and ensured clean, organized work areas
- Supported efficient workflow in physically demanding conditions
Call Center Representative
Randstad
Toronto, Canada
01.2019 - 03.2019
- Addressed customer concerns with clear and effective communication, enhancing overall satisfaction
- Managed inbound and outbound calls, ensuring professional and efficient customer interactions
- Consistently achieved performance targets in a results-oriented environment, demonstrating commitment to excellence
Package Handler (Seasonal)
UPS
Toronto, Canada
10.2018 - 01.2019
- Loaded, sorted, and processed packages efficiently to meet strict time constraints during peak seasons
- Maintained precision and speed while executing tasks in a high-volume warehouse environment
- Worked collaboratively with team members to ensure timely and accurate package delivery
Security Guard/Switchboard Support
Providence Healthcare
Toronto, Canada
09.2017 - 10.2018
- Ensured safety and security in a fast-paced healthcare environment, contributing to the protection of patients and staff
- Monitored premises and responded to incidents, enforcing safety procedures to uphold compliance and security
- Managed switchboard operations, efficiently handling calls and directing communication across departments
- Demonstrated strong multitasking abilities, effective communication, and situational awareness in a dynamic setting
Education
High School Diploma -
Sir Wilfrid Laurier Collegiate Institute
Toronto, ON06-2016
Skills
- Physically fit and skilled in manual labor
- Basic knowledge of tools and construction
- Strong problem-solving mindset
- Ability to thrive in fast-paced environments
- Reliable, punctual, and eager to learn
- Team-oriented with a strong work ethic
- Adaptable to indoor and outdoor settings
Certification
TICO Travel Counsellor
Availability
Available for full-time positions and flexible with scheduling to meet any needs.
Timeline
Guest Services & Group Travel Manager
Accurate Travel & Tours
03.2019 - Current
Call Center Representative
Randstad
01.2019 - 03.2019
Package Handler (Seasonal)
UPS
10.2018 - 01.2019
Security Guard/Switchboard Support
Providence Healthcare
09.2017 - 10.2018
Construction Labourer
Private Company
06.2017 - 08.2017
High School Diploma -
Sir Wilfrid Laurier Collegiate Institute