Rashaan Jackson
Northridge
Summary
Dedicated and mission-driven professional with a strong academic foundation in psychology and over two years of full-time experience in the mental health field, serving high-risk and diverse populations. Known for leading with integrity, building strong rapport, and communicating effectively in fast-paced, crisis-oriented settings. Brings extensive experience in behavioral assessment, de-escalation, structured interviewing, and producing detailed documentation that supports safety, compliance, and investigative decision-making. Former college athlete with exceptional discipline, teamwork ability, and physical readiness, consistently performing under pressure and adapting quickly to evolving situations. Recognized for sound judgment, analytical thinking, and a proactive, solutions-focused approach. Fully committed to protecting communities, upholding federal law, and contributing to the FBI’s mission with resilience and professionalism.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Technician
Starbridge Recovery
10.2025 - Current
- Assessed client needs and provided tailored support for recovery objectives.
- Exercised independent judgement on client levels of care
- Maintained accurate documentation of client progress and treatment interventions.
- Coordinated with clinical team to ensure client safety
- Collaborated with multidisciplinary teams to enhance treatment plans and ensure comprehensive care.
- Conducted house rounds
Mental Health Worker
Montare Behavioral Health
04.2021 - 04.2025
- Supported high-risk individuals struggling with addiction and/or dual diagnoses
- Implemented individualized care plans in collaboration with multidisciplinary teams.
- Monitored client behavior and reported significant changes to clinical staff for timely intervention.
- Trained new staff on procedures and best practices for client engagement and safety protocols.
- Developed creative therapeutic activities that enhanced social skills and emotional regulation in clients.
Housing Specialist
Pacific Clinics
08.2022 - 03.2025
- Coordinated housing placements for clients, ensuring compliance with program guidelines.
- Developed individualized housing plans based on client needs and preferences.
- Managed a caseload of 20+ clients
- Provided 200+ hours of group facilitation annually
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
Education
Bachelor of Arts - Psychology
Indiana University
South Bend, IN05-2020
Skills
- Analytical Skills
- Report Writing
- Crisis Intervention and De-escalation
- Risk Evaluation
- Interviewing
- Critical Thinking
- Situational Awareness
- Clear verbal and written communication
- Conflict Resolution
- Team Collaboration
- Case Management
- CPR & First Aid
Certification
- Certified Criminal Investigator - National Association of Criminal Investigation
- Advanced Forensics Certification - American Forensic Association
Languages
English
Native or Bilingual
Spanish
Elementary
Chinese (Mandarin)
Elementary
Timeline
Residential Technician
Starbridge Recovery
10.2025 - Current
Housing Specialist
Pacific Clinics
08.2022 - 03.2025
Mental Health Worker
Montare Behavioral Health
04.2021 - 04.2025
Bachelor of Arts - Psychology
Indiana University