Rashaal Bali
Edmonton,AB
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Lead Hand Supervisor
Recochem Inc.
Nisku, AB
08.2017 - Current
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
Owner Operator
Pacific Tire And Auto
Edmonton, AB
05.2013 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Car Salesperson
Rivercity Hyundai
Sherwood Park, AB
01.2019 - 08.2019
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
Lube Service Technician
Mr Lube
Sherwood Park, AB
05.2017 - 08.2018
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
- Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
Education
High School Diploma -
M.E. LaZerte
Edmonton, AB06.2015
Skills
- Inventory Control
- Team Oversight
- Safety Protocols
- Team Member Training
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Car Salesperson
Rivercity Hyundai
01.2019 - 08.2019
Lead Hand Supervisor
Recochem Inc.
08.2017 - Current
Lube Service Technician
Mr Lube
05.2017 - 08.2018
Owner Operator
Pacific Tire And Auto
05.2013 - Current
High School Diploma -
M.E. LaZerte