Rasha Sabri
Mississuag,ON
Summary
Experienced Manager with a talent for leading teams and maintaining progress with minimal supervision. Possesses exceptional attention to detail and accuracy, along with strong analytical skills for effective problem-solving. Highly organized and capable of managing multiple tasks under pressure, meeting deadlines, and adapting to changing priorities. Dedicated to staying updated on industry trends to align with evolving technology. Excellent communication skills, fostering collaboration across all levels of the organization. Skilled in driving processes and projects , ensuring timely delivery and mitigating risks. Proficient in stakeholder management, process optimization, and mentoring junior
Overview
17
17
years of professional experience
Work History
Manager, SAP Data Operations
Loblaw companies limited Head Office
1PCC
01.2019 - Current
- Built high-performing teams through strategic recruitment, onboarding, and talent development initiatives
- Orchestrated seamless day-to-day operations, ensuring adherence to SLAs by leading impactful monthly business stakeholder meetings, fostering team collaboration and communication
- Restructured processes and optimized team assignments, resulting in a significant SLA improvement from 7 to 3 days
- Spearheaded automation initiatives, collaborating with IT to save 6 hours weekly and enhance visibility by transitioning emails to ServiceNow tickets
- Provided expert guidance, conducted knowledge shares, and managed business requirements for technical teams
- Developed a comprehensive Project & Operation timeline, preempting issues and overlaps in go-live dates and maintenance windows
- Leveraged analytics tools for data-driven decision-making, driving operational efficiency and strategic development
- Mentored junior team members, initiated change management efforts, and cultivated a pipeline of future leaders
- Established effective communication channels, proactively addressing business issues and implementing risk mitigation strategies by nurturing a culture of engagement, collaboration, and continuous learning within the organization
- Streamlined workflows, identifying and resolving bottlenecks to optimize team agility and performance achieving departmental goals by executing strategic plans and implementing performance metrics.
Senior SAP Data Analyst
Loblaw companies limited Head Office
1PCC
01.2013 - 01.2019
- Spearheaded the onboarding of new vendors utilizing the Vendor Workflow application/tool, demonstrating leadership and efficient stakeholder management
- Played a pivotal role in ad hoc data cleansing projects and User Acceptance testing, showcasing proactive project management skills and commitment to timely project delivery
- Supported and enforced established data standards and guidelines for master data management, ensuring adherence to best practices
- Provided extensive support to end-users through training sessions, user guides, and troubleshooting, exhibiting strong leadership and problem-solving abilities
- Identified inefficiencies within existing systems and implemented necessary changes, resulting in increased profitability and demonstrating strategic decision-making
- Showcased a detailed understanding of data tables and relationships within SAP, enhancing data management processes and strategic planning
- Managed and prioritized requests related to data input, changes, and information access, showcasing strong organizational and project prioritization skills
- Acted as a key liaison between various business units, vendors, and colleagues, translating requirements into effective solutions and demonstrating effective stakeholder management
- Utilized SAP reporting tools to extract relevant data and address specific areas of interest, showcasing analytical skills and data-driven decision-making
- Actively sought opportunities for automation or optimization of department operations, displaying innovation and a focus on continuous improvement
- Collaborated with cross-functional teams to identify and implement areas of improvement, leading to increased operational effectiveness and demonstrating effective teamwork and collaboration.
Senior Project Supervisor - Qualitative
Ipsos Market Research
Dubai, UAE
01.2007 - 01.2012
- Independently managed entire qualitative research projects, demonstrating autonomy and project management expertise
- Supervised all stages of field work, ensuring compliance with ESOMAR standards and guidelines, highlighting adherence to industry best practices
- Proactively enhanced the quality of work throughout recruitment, moderation, and delivery processes, consistently meeting or exceeding Ipsos standards
- Displayed crisis management skills, effectively solving problems and creating solutions using available resources, showcasing adaptability and resilience
- Improved overall project quality by implementing rigorous testing protocols and continuous improvement measures, emphasizing a commitment to excellence and innovation.
Education
Bachelor of Business Management - Business Administration
Skills
Project/Program and People Management
Leadership and Autonomy
High accuracy and meticulous attention to detail
Analytical Thinking
Organization and Time Management:
Communication and Collaboration
References
Available upon request
Timeline
Manager, SAP Data Operations
Loblaw companies limited Head Office
01.2019 - Current
Senior SAP Data Analyst
Loblaw companies limited Head Office
01.2013 - 01.2019
Senior Project Supervisor - Qualitative
Ipsos Market Research
01.2007 - 01.2012
Bachelor of Business Management - Business Administration
Similar Profiles
Vaishnavee Govindarajan HariharasudhanVaishnavee Govindarajan Hariharasudhan
Customer Experience Associate at Loblaw Companies LimitedCustomer Experience Associate at Loblaw Companies Limited
Duncan RitchieDuncan Ritchie
Senior Director, People Process & Technology at Loblaw Companies LimitedSenior Director, People Process & Technology at Loblaw Companies Limited
Arslan AhmedArslan Ahmed
Manager, Commodities at Loblaw Companies LimitedManager, Commodities at Loblaw Companies Limited
Wasim Akram AnsariWasim Akram Ansari
Associate Manager (Data and Analytics – SAP MDG) at PepsiCoAssociate Manager (Data and Analytics – SAP MDG) at PepsiCo
David GradyDavid Grady
<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul> at Virco Manufacturing<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul> at Virco Manufacturing