Naravas Rasha Haddadi

I was an independent contractor responsible for servicing and restocking vending machines across assigned locations. I managed inventory levels, tracked product sales, and ensured machines were clean, fully operational, and consistently stocked. I had great reliability, time management skills, and paid attention to detail while working independently to meet service schedules and maintain customer satisfaction.

At Sylvan Learning Center, I worked as a Center Admin, managing daily operations like answering calls, handling payments, and responding to emails. I ensured student safety by monitoring arrivals and departures, managed inventory, and kept the center well-stocked. I also stepped in as a tutor when needed, providing instructional support to help students stay on track.

I consistently delivered excellent customer service by using my product knowledge to create a friendly, helpful atmosphere. I quickly resolved questions and complaints, recommended products, and clearly explained details to help customers make informed decisions. I stayed positive and adaptable, supported my teammates during busy times, and built strong relationships through energetic, professional interactions. I handled 5+ calls daily, addressing inquiries and resolving issues efficiently. I also took initiative to track down out-of-stock items, helping exceed team goals and boost customer satisfaction.