Rasesh Shankar
Modesto
Summary
Dependable and thorough individual with 4+ years of experience in customer service and food preparation. Known for strong critical thinking and multitasking abilities, contributing to a positive work environment and enhanced operational efficiency.
Overview
5
5
years of professional experience
Work History
Service and Food Champion
Taco Bell
Modesto, CA
06.2021 - Current
- Delivered exceptional customer service by effectively managing orders and addressing inquiries.
- Trained new team members on operational procedures and customer engagement techniques to ensure consistency.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Enhanced food preparation efficiency by following standardized recipes and maintaining safety protocols.
- Collaborated with the team to optimize workflow, reducing wait times during peak hours and improving service speed.
- Resolved customer complaints promptly, leading to improved satisfaction ratings and repeat business opportunities.
- Reduced order processing time through effective multitasking and prioritization of tasks.
Education
Bachelor of Arts - Criminal Justice
California State University Stanislaus
Turlock, CA05.2025
Skills
- Critical thinking skills
- High-level active listening
- Efficient multitasking
- Reliability and punctuality
- Thoroughness and documenting skills
- Ability to crime map
- Meticulously prepare reports for case
- Analyze and preserve evidence
- Anticipate and observe human body language
- Technical Literacy (software, Excel, etc)
- Legal knowledge
Accomplishments
- Resolved 100% of volatile customer disputes safely, reducing the need for management or security intervention.
- Identified and reported a recurring security vulnerability in the nightly cash drop procedure, preventing potential theft.
- Collaborated with a team in analyzing Crime and incidents using Excel
- Used Excel to identify high-crime geographic patterns and track case resolution metrics.
Languages
Hindi
Professional Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Blockchain Technology and Cryptocurrency
- Community Cleanup
- Youth mentor, providing guidance and support to empower children
Timeline
Service and Food Champion
Taco Bell
06.2021 - Current
Bachelor of Arts - Criminal Justice
California State University Stanislaus