Rasanga Galappaththi
Winnipeg,MB
Summary
Authoritative Quality Assurance Coordinator with 8 years improving production outcomes and evangelizing for customer rights. Proven provider of actionable business intelligence and practical enhancement plans. Committed to discovering and eliminating weaknesses in manufacturing and development efforts.
Overview
16
16
years of professional experience
1
1
Certification
Work History
QA Coordinator
Canada Goose Inc
07.2014 - Current
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
- Performed quality evaluations of the finished goods with organizational standards.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Assisted with quality control audits.
- Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
- Developed educational materials used to train staff on QA standards.
Planning Coordinator
MAS Linea Aqua (Pvt )Ltd
01.2012 - 10.2013
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Aided colleagues, managers and customers through regular communication and assistance.
- Entered data, generated reports and produced tracking documents.
- Drove workflow improvements by streamlining processes.
- Devised and implemented improvements to reporting procedures.
- Entered and maintained departmental records in company database.
Planning Coordinator
Esquel Group
03.2008 - 04.2012
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Aided colleagues, managers and customers through regular communication and assistance.
- Entered and maintained departmental records in company database.
- Entered data, generated reports and produced tracking documents.
- Maintained master schedule and set up appointments.
- Drove workflow improvements by streamlining processes.
- Controlled expenditures and worked with accounting department to manage budgets.
Education
Bachelor of Science - Physical Sciences
University of Kelaniya
Sri LankaCertificate of Business And Administrative Studies - Business Administration
Red River College of Applied Arts, Science And Technology
Winnipeg, MB01.2023
Certificate in Clothing Technology - Clothing Technology
CITI
Sri Lanka10.2007
Technician Diploma in Engineering -
City And Guilds
Colombo, Sri Lanka07.2007
Diploma in Computer Science - Computer Science
IDM PVT LTD
Sri Lanka09.2002
Skills
- Analytical skills
- Decision making skills
- Problem solving skills
- Quality Risk Management
- Effective Prioritization
- Six Sigma
Additional Information
References available upon request
Languages
English
Full Professional
Certification
Quality Management for Operational Excellence
Timeline
QA Coordinator
Canada Goose Inc
07.2014 - Current
Planning Coordinator
MAS Linea Aqua (Pvt )Ltd
01.2012 - 10.2013
Planning Coordinator
Esquel Group
03.2008 - 04.2012
Bachelor of Science - Physical Sciences
University of Kelaniya
Certificate of Business And Administrative Studies - Business Administration
Red River College of Applied Arts, Science And Technology
Certificate in Clothing Technology - Clothing Technology
CITI
Technician Diploma in Engineering -
City And Guilds
Diploma in Computer Science - Computer Science
IDM PVT LTD