RASAM SHARMA
Mississauga,Canada
Summary
• Human Resources professional with experience in talent acquisition, onboarding, training, HR administration, and performance management.
• HRM Graduate Certificate from Sheridan College with strong analytical and research skills.
• Customer service experience, leveraging interpersonal and communication skills to build positive relationships.
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook, and HR tools such as ATS and HRIS.
• Committed to continuous learning, adaptability, and process improvement.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Hibachi Teppanyaki and Bar
04.2024 - Current
- Supervised daily operations, ensuring high-quality service and smooth workflow
- Assisted in hiring, training, and coaching staff for peak performance
- Resolved customer complaints professionally, enhancing guest satisfaction
- Managed inventory, placed orders, and reduced waste through effective stock control
- Oversaw cash handling, financial reporting, and sales tracking
- Implemented promotions and marketing strategies to boost customer engagement
- Maintained compliance with food safety and hygiene standards
HR Research and Analytics
Pilon School of Business, Sheridan College
06.2024 - 09.2024
- Conducted extensive data analysis using MS Excel, delivering actionable insights to senior management
- Performed in-depth research supporting strategic HR initiatives
- Managed and maintained a comprehensive database with MS Access, ensuring precise data tracking
- Designed and implemented a Summer Camp Schedule for children aged 8-12
- Developed a summer camp schedule for high school students, focusing on programs such as business exploration, small and medium-sized business, and the intersection of skilled trades and business
Recruitment Specialist
People Staffing and Solutions
06.2022 - 11.2022
- Fostered strong relationships with potential job seekers by leveraging interpersonal skills
- Ensured compliance with industry-specific regulations and standards
- Screened resumes on job portals and effectively aligned them with suitable job requirements
- Maintained a database of suitable candidates for various job roles and strategically aligned them for future opportunities
- Coordinated interviews with 5 client companies efficiently, demonstrating adaptability
- Organized and scheduled Interviews to guarantee a smooth and positive process
- Achieved top-ranking status as a recruitment leader by attaining an impressive employee acceptance rate, with 8 candidates formally accepting offer letters within a quarter
Human Resource Intern
Cachy, Tout and own pvt. ltd
Delhi, India
02.2022 - 04.2022
- Collaborated with 5-6 cross-functional teams to enhance targeted job advertisements
- Conducted thorough candidate sourcing, contributing to a diverse pool of applicants
- Sought and sourced over 300 potential candidates, conducted initial screenings, and facilitated onboarding processes, contributing to recruitment and the seamless integration of new employees
- Facilitated seamless onboarding processes for 6 new employees in a span of 2 months
- Maintained up-to-date employee records of over 50 employees and assisted in HR administrative tasks
- Performed in organizational training programs, enhancing understanding of HR functions
- Mentored development and implementation of employee engagement initiatives
- Provided support in HR administrative tasks, maintained accurate employee records, and ensured compliance with company policies and employment laws, demonstrating attention to detail and commitment to organizational standards
Education
Human Resource Management – Graduate Certificate - Recruitment, Onboarding, Training, HR Administration, Compensation and Benefits, Talent Acquisition, Performance Management, Diversity and Inclusion, HR Policies
Sheridan College
Mississauga, Ontario05.2024
International Business Management -Graduate Certificate -
Sheridan College
Mississauga, Ontario08.2023
Bachelor of Commerce (Hons) -
Delhi University
India05.2022
Skills
- Employee training
- Conflict resolution
- Interpersonal communication
- Diversity initiatives
- Diversity and inclusion
- Employee relations
- Organizational development
- Recruitment and hiring
- Employment law compliance
- Recruitment and selection
Extracurricular Activities
As Treasurer of the college's Commerce Society, oversaw the planning of multiple events and negotiated brand sponsorship for the yearly Commerce Fest. Volunteered with the Rotaract Club of Delhi Vibrance, contributing to food donation campaigns, teaching underprivileged children, organizing plantation drives, and supporting various community welfare initiatives.
Projects
• Developed an Interview Guide: Created a structured interview guide, including questions, probes, and scoring criteria, used for candidate selection.
• Job Specification Development: Drafted job descriptions outlining education, skills, and experience requirements.
• Training Program Design: Developed a training delivery program with learning objectives, interactive activities, and effectiveness measurement.
• Capstone Project (HAYA Solutions): Conducted market research to identify an optimal expansion market, selecting the USA from five options.
Timeline
HR Research and Analytics
Pilon School of Business, Sheridan College
06.2024 - 09.2024
Assistant Manager
Hibachi Teppanyaki and Bar
04.2024 - Current
Recruitment Specialist
People Staffing and Solutions
06.2022 - 11.2022
Human Resource Intern
Cachy, Tout and own pvt. ltd
02.2022 - 04.2022
Human Resource Management – Graduate Certificate - Recruitment, Onboarding, Training, HR Administration, Compensation and Benefits, Talent Acquisition, Performance Management, Diversity and Inclusion, HR Policies
Sheridan College
International Business Management -Graduate Certificate -
Sheridan College
Bachelor of Commerce (Hons) -
Delhi University
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