Raquel Zaragoza
Bakersfield
Summary
Dedicated and detail-oriented administrative professional with over 15 years of experience, adept at managing a wide range of administrative tasks. Known for delivering exceptional customer service and efficiently handling diverse responsibilities with precision and reliability.
Overview
17
17
years of professional experience
Work History
Administrative Assistant (Temporary)
Mid Cal Labor Solutions, Inc.
08.2024 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Document Preparation Specialist
Bitwise
12.2022 - 05.2023
- Managed high-volume administrative tasks, including scanning, data entry, and quality assurance across business, legal, and medical sectors.
- Successfully leveraged software applications such as PSIcapture to efficiently convert thousands of paper documents into digital formats daily, meeting client specifications with precision.
- Boosted departmental reputation by consistently delivering top-notch work that exceeded client expectations and garnered positive feedback.
Independent Contractor
Amazon Mechanical Turk
01.2016 - 11.2022
- Engaged in a diverse array of cloud-based administrative tasks, including writing, transcription, data entry, image categorization, audio and visual annotation, as well as search engine evaluation.
- Responsible for completing time-sensitive assignments with the highest level of accuracy.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
E-Rate Consultant
CSM Consulting, Inc.
01.2015 - 12.2015
- Provided consulting and account management services for school districts within California.
- Handled administrative and general office tasks, client services, and accounting duties.
- Drafted and submitted appeals to secure previously denied funds for clients, successfully overturning decisions and ensuring access to vital resources.
E-Rate Specialist Lead - Erate Compliance
Infinity Communications & Consulting, Inc.
05.2008 - 01.2015
- Managed the deadline-intensive E-rate application process for over 80 school districts and county offices of education.
- Offered expert administrative support and guidance to applicants, facilitating successful approval of government funding for internet and telecommunications services.
- Conducted audits on high-volume documents to assess expenses and ascertain available funds for allocation, ensuring accurate financial management and optimal resource utilization.
Education
Bakersfield College
Bakersfield, CASkills
- Data entry
- Computer skills
- Office administration
- Customer service
- Administrative support
- Time management
- File organization
- Customer and client relations
- Strong problem solver
- Microsoft Office Suite
Timeline
Administrative Assistant (Temporary)
Mid Cal Labor Solutions, Inc.
08.2024 - Current
Document Preparation Specialist
Bitwise
12.2022 - 05.2023
Independent Contractor
Amazon Mechanical Turk
01.2016 - 11.2022
E-Rate Consultant
CSM Consulting, Inc.
01.2015 - 12.2015
E-Rate Specialist Lead - Erate Compliance
Infinity Communications & Consulting, Inc.
05.2008 - 01.2015
Bakersfield College
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