Raquel Woods
Buena Park
Summary
Aspiring Child and Family therapist, seeking employment in a mental health environment that offers professional challenges utilizing interpersonal skills, and room for growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Utilization Analyst
Kaiser Permanente
03.2024 - Current
- Frequent contact with other organizational units and outside facilities staff to obtain, verify, and provide information.
- Documents outside medical services and reinforce procedures for patients seen in outside emergency departments.
- Coordinates ground and air transportation and prospective review authorization program.
- Provides information regarding member admissions to outside facilities.
Bartender
Bar Louie
03.2021 - 05.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Behavioral Interventionist
Easter Seals Southern California
09.2020 - 09.2021
- Collaborated with team members, school personnel and family members to develop individual plans of care for students.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered crisis counseling and intervention at home to support student needs.
- Improved operations through consistent hard work and dedication.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Personal Babysitter
Figueroa Family
09.2016 - 09.2018
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Established and maintained safe play environment for children.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Helped children complete homework assignments and school projects.
- Engaged with children on individual basis to build positive relationships.
Personal Babysitter
Pettingill Family
09.2015 - 05.2018
- Maintained effective schedule balance between rest periods, active play and instruction.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized different types of activities to enhance physical and intellectual development.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Offered age-appropriate, fun and educational activities for children ranging in age from 6 months to 3 years old.
Education
High School Diploma -
John F Kennedy High School
La Palma, CA2014
Associate of Arts - Community Social Services
Santa Ana College
Santa Ana, CA2020
Bachelor of Science - Child Development
California State University - Dominguez Hills
Carson, CA05.2024
Skills
- Excellent Customer Service Skills
- HIPAA Requirements
- Adaptive Learning
- Coordinating Care
- ABA Techniques
- Safety Behaviors
- Paper and Electronic Recordkeeping
- Treatment Plans
- Fluent in Spanish
Certification
- First Aid/CPR Certified
- Food Handler Certification
- Alcohol Beverage Consumption (ABC) certification
- Microsoft Office Applications, Windows and Macintosh Platforms
Timeline
Utilization Analyst
Kaiser Permanente
03.2024 - Current
Bartender
Bar Louie
03.2021 - 05.2024
Behavioral Interventionist
Easter Seals Southern California
09.2020 - 09.2021
Personal Babysitter
Figueroa Family
09.2016 - 09.2018
Personal Babysitter
Pettingill Family
09.2015 - 05.2018
High School Diploma -
John F Kennedy High School
Associate of Arts - Community Social Services
Santa Ana College
Bachelor of Science - Child Development
California State University - Dominguez Hills