Raquel Shingoose
Saskatoon,SK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surveillance Operator
SIGA (Saskatchewan Indian Gaming Authority)
Saskatoon, SK
09.2023 - Current
- Documented daily observations and reported any irregularities to the appropriate authorities.
- Maintained records of all detected violations or incidents for future reference.
- Provided assistance during emergency situations such as fire alarms, medical emergencies.
- Coordinated with other departments within the company to ensure that proper protocols are being followed when it comes to security measures.
- Adhered strictly to established policies and procedures pertaining to privacy rights and protection of confidential information.
- Submitted highly detailed surveillance reports to the Surveillance Supervisors, carefully documenting all activity during shift.
Detailer / Wash Attendant
Ens Collision Center
Saskatoon, SK
10.2020 - 09.2023
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Assisted other staff members during busy times by providing additional detail services.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Wash Supervisor/ Detailer
Skogie’s Auto Spa
Kelowna, BC
06.2015 - 07.2019
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Provided ongoing training to address staff needs.
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Complete daily maintenance checks on all equipment used in the wash bay area.
Food & Beverage Cashier
Dakota Dunes Casino
Saskatoon, SK
05.2014 - 06.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Data Entry Clerk
Four Winds Financial LTD
Saskatoon, SK
10.2013 - 08.2014
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained confidentiality of sensitive information entered into the system.
- Identified discrepancies between source documents and entered data.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
Education
High School Diploma -
Saskatchewan Polytechnic
Saskatoon, SK05.2023
Skills
- Collaboration & Teamwork
- Time Management
- Exceptional Communication
- Adaptability & Flexibility
- Reliable & Responsible
- Attention to Detail
- Incident Reporting
- Suspicious Activity Monitoring
- Professional Demeanor
Certification
- Class 5 License
- Counterfeit Currency Training
- Responsible Gaming Level 1 & 2
- FINTRAC Basic
- Anti-Harassment Training
- First Aid/AED Level C
References
References
Available on request.
Timeline
Surveillance Operator
SIGA (Saskatchewan Indian Gaming Authority)
09.2023 - Current
Detailer / Wash Attendant
Ens Collision Center
10.2020 - 09.2023
Wash Supervisor/ Detailer
Skogie’s Auto Spa
06.2015 - 07.2019
Food & Beverage Cashier
Dakota Dunes Casino
05.2014 - 06.2015
Data Entry Clerk
Four Winds Financial LTD
10.2013 - 08.2014
High School Diploma -
Saskatchewan Polytechnic
- Class 5 License
- Counterfeit Currency Training
- Responsible Gaming Level 1 & 2
- FINTRAC Basic
- Anti-Harassment Training
- First Aid/AED Level C
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