Summary
Overview
Work History
Education
Skills
Languages
Certification
Reference Available
Timeline
Generic

Raquel Salazar Cruz

Hamilton,ON

Summary

Proven track record in enhancing customer satisfaction and retention at Wizard Of Weed through exceptional service and in-depth knowledge of product offerings. Skilled in efficient time management and meticulous attention to detail, demonstrated across various roles. Excelled in roles requiring excellent communication and customer service, significantly improving client relations and operational efficiency.

  • READY TO WORK

Overview

8
8
years of professional experience
1
1
Certification

Work History

Costumer Service

Wizard Of Weed
01.2020 - 12.2022
  • Greeted customers with professionalism
  • Ability to recommend appropriate strains according to costumer needs
  • Handled all assigned tasks by management in a timely manner
  • Knowledge in different types of strains and understanding each flower
  • Answered all incoming calls for order taking and processing
  • Provided attentive customer service, addressing guest concerns promptly and professionally.
  • Grew repeat client base through effective marketing and customer service.
  • Immediately brought critical issues to customer service manager for resolution.
  • Provided outstanding customer service, addressing inquiries and resolving issues promptly.
  • Assisted office operations for improved efficiency and customer service satisfaction.

Bartender

Rosedale Sports Bar
06.2019 - 01.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Residential Cleaner

Aspen Cleaning
03.2015 - 07.2015
  • Maintained a high standard of quality control by consistently meeting clients expectations for cleanliness and professionalism.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
  • Used time management and efficient cleaning methods to meet deadlines.

Education

High School Diploma -

Strathroy District Collegiate Institute
Strathroy, ON
2002

Skills

  • Costumer Service Oriented 4 years
  • Attention to detail
  • Excellent written and verbal communication
  • Punctual

Languages

English
Full Professional

Certification

CannSell Standard

Certification # 2cfec-313178-d0828f14

Cerification ID - 3223928

Reference Available

Merry former Manager of " Wizard of Weed " phone number ( 289-237-9796 )

Timeline

Costumer Service

Wizard Of Weed
01.2020 - 12.2022

Bartender

Rosedale Sports Bar
06.2019 - 01.2020

Residential Cleaner

Aspen Cleaning
03.2015 - 07.2015

High School Diploma -

Strathroy District Collegiate Institute

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Raquel Salazar Cruz