Raquel Randolph
Palmdale
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
25
25
years of professional experience
2000
2000
years of post-secondary education
Work History
Team Member
Kentucky Fried Chicken
Lancaster
2023.12 - 2024.10
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Monitored expiration dates on food items for freshness assurance.
Stocker
Walmart neighborhood
Las Vegas
2020.07 - 2022.08
- Stocked shelves with products, ensuring proper placement and organization.
- Assisted customers in locating items, enhancing their shopping experience.
- Maintained inventory levels by conducting regular stock counts and replenishments.
Warehouse Assembler
Tj Maxx Warehouse
Las Vegas
2018.04 - 2020.06
- Assembled merchandise according to company specifications and quality standards.
- Operated warehouse equipment to transport products efficiently within the facility.
- Maintained clean and organized workstations to promote safety and efficiency.
Hotel Housekeeper
MGM Grand
Las Vegas
2014.03 - 2018.05
- Cleaned guest rooms to maintain high standards of cleanliness
- Maintained storage areas by organizing cleaning supplies and equipment systematically.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
- Organized housekeeping carts with necessary supplies at the start of shift.
- Provided excellent customer service by responding quickly to inquiries.
- Assisted with laundry services by washing, folding, and organizing linens.
Restaurant Team Member
Wienerschnitzel
Lancaster
2009.01 - 2013.12
- Provided exceptional customer service in fast-paced restaurant environment.
- Handled customer inquiries and resolved issues promptly and professionally.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Assisted in taking customer orders and providing recommendations.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Collaborated with kitchen staff to ensure timely food preparation.
Caregiver
IHSS
Lancaster
2006.09 - 2006.11
- Assisted clients with daily living activities and personal hygiene tasks.
- Administered medication and maintained accurate health records for clients.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client behavior and reported changes to family members or supervisors.
Front Desk Receptionist
Desert Inn Hotel
Lancaster
2005.07 - 2005.08
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed phone inquiries, providing information about hotel services and amenities.
- Scheduled reservations using hotel management software for efficient check-in processes.
- Maintained cleanliness and organization of the front desk area for optimal presentation.
Warehouse Associate
Ralph’s Distribution Warehouse
Compton
2000.02 - 2005.04
- Maintained inventory accuracy by conducting regular stock counts and audits.
- Packaged and labeled products for shipment according to company standards.
- Followed safety protocols to maintain a secure working environment for all staff.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received deliveries, scanned packages, and updated orders in internal database.
Education
Taft Highschool
Woodland, CASkills
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Conflict resolution
- POS systems
- Technical support
- Relationship building
- Hospitality and accommodation
- Leadership qualities
- Computer skills
- Customer service
Timeline
Team Member
Kentucky Fried Chicken
2023.12 - 2024.10
Stocker
Walmart neighborhood
2020.07 - 2022.08
Warehouse Assembler
Tj Maxx Warehouse
2018.04 - 2020.06
Hotel Housekeeper
MGM Grand
2014.03 - 2018.05
Restaurant Team Member
Wienerschnitzel
2009.01 - 2013.12
Caregiver
IHSS
2006.09 - 2006.11
Front Desk Receptionist
Desert Inn Hotel
2005.07 - 2005.08
Warehouse Associate
Ralph’s Distribution Warehouse
2000.02 - 2005.04
Taft Highschool