Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raquel Perez

Pico Rivera,CA

Summary

Dynamic server with a proven track record at Dal Rae Restaurant. Skilled in menu memorization and adept at upselling high-profit items. Recognized for maintaining compliance with local alcohol laws while fostering a welcoming atmosphere for guests. Cool under pressure and committed to team success.

Overview

10
10
years of professional experience

Work History

Paraeducator, Special Education

BEAM
05.2023 - Current
  • Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
  • Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Maintained accurate records of student performance, attendance, and progress towards IEP goals.
  • Enhanced student learning by providing individualized support and accommodations for special education students.

Server

Dal Rae Restaurant
07.2021 - Current
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Customer Service
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Bjs Restaurant & Brewhouse
11.2015 - 06.2021
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Brewmaster Certified

Education

General Studies

Rio Hondo College
Whittier, CA

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06.1995

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Professional appearance
  • Safe food handling
  • High volume dining
  • Team collaboration
  • POS system operations
  • Strong communication skills
  • Fine dining experience

References

  • Erin Dodero -Co-worker at Dal Rae Restaurant (562)322-1885
  • Derrick Martinez-Manager at Paul Martins (562)972-9000
  • Angelica Navarro -Behavior Supervisor
  • Edward Perez -Social worker manager at Frank D. Lanterman Regional Center (323)449-1548
  • Jesse Perez -Professor at the University of San Diego (646)234-5065
  • Francisco Gonzales -Los Angels County Deputy Sheriff (909)993-2131

Timeline

Paraeducator, Special Education

BEAM
05.2023 - Current

Server

Dal Rae Restaurant
07.2021 - Current

Server

Bjs Restaurant & Brewhouse
11.2015 - 06.2021

General Studies

Rio Hondo College

High School Diploma -

Bell Gardens High School

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Raquel Perez